Senior Analyst, Provider Standardization – Strategic Initiatives

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🕒 il y a 18 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of CVS Health

CVS Health

10 000+ employés

Fondée en 1963

⚕️ Assurance santé

🛒 Commerce de détail

🧘 Bien-être

Healthcare Insurance • Retail • Wellness

CVS Health est une entreprise américaine de premier plan dans le domaine de la santé, dédiée à l'amélioration de l'accès et de l'accessibilité financière des soins de santé. L'entreprise s'appuie sur une approche globale qui comprend les services de santé, l'assurance santé et la gestion des prestations pharmaceutiques. À travers ses filiales, telles qu'Aetna et CVS Caremark, CVS Health propose une gamme de services qui favorisent le bien-être, la gestion des maladies chroniques et une couverture abordable des médicaments prescrits. CVS Health exploite des pharmacies de proximité, fournit des services de pharmacie par correspondance et gère des programmes de médicaments spécialisés, visant à rendre les soins de santé pratiques et accessibles à tous. Animée par une mission de connecter les individus aux services de soins essentiels, CVS Health s'engage à favoriser des communautés en meilleure santé et à soutenir le bien-être de toutes les personnes.

Description

• Lead and support projects related to provider standardization, provider experience, operational effectiveness, and data quality initiatives • Manage initiative lifecycles from intake through implementation, including requirements gathering, planning, execution, risk identification, stakeholder alignment, and sustainment activities • Track initiative progress and communicate updates, risks, barriers, and recommendations to leadership and stakeholders • Support execution of strategic initiatives and special projects as assigned • Evaluate current workflows and operational processes to identify inefficiencies, manual work, bottlenecks, and improvement opportunities • Support process mapping, root cause analysis, and development of future-state workflows where appropriate • Recommend improvements that improve accuracy, reduce turnaround times, enhance quality, and support scalable operations • Analyze operational trends, stakeholder feedback, and business needs to identify improvement opportunities and support recommendations • Partner with internal business teams, operational areas, and leadership to define objectives, requirements, risks, and expected outcomes for initiatives • Facilitate discussions, drive follow-ups, and maintain alignment across stakeholders throughout project execution • Support change management activities associated with new processes, implementations, or operational changes • Act as a liaison between operational teams, business partners, and supporting functions including reporting, technology, or implementation teams as needed • Support monitoring of operational performance through existing dashboards, metrics, and reporting processes • Help identify reporting gaps, business needs, and opportunities for improved visibility into operational performance • Assist in development of presentations, status updates, and executive-level summaries

🎯 Exigences

• 3+ years experience supporting or leading projects, operational initiatives, or cross-functional work efforts • Demonstrated ability to organize ambiguous work, solve problems, and translate business needs into actionable plans • Experience managing multiple priorities and coordinating work across stakeholders • Strong analytical, communication, and organizational skills • Experience using business tools such as Excel, PowerPoint, Visio, or similar applications • Ability to work independently while driving initiatives forward with minimal oversight

🏖️ Avantages

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility

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