Retail Training and Communications Specialist

Emploi pas sur LinkedIn

🕒 il y a 29 jours

🏄 California, Colorado, +18 états de plus – Distant

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💵 $64 800 - $81 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🗣️ Communication

👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Deckers Brands

Deckers Brands

1001 - 5000 employés

Fondée en 1973

🏭 Fabrication

📦 Logistique

👗 Mode

Manufacturing • Logistics • Fashion

Deckers Brands est une entreprise mondiale de chaussures et de vêtements, reconnue pour ses produits innovants à travers plusieurs marques populaires. La société conçoit, commercialise et distribue ses produits dans le monde entier, avec un fort accent sur la qualité et la performance. Deckers Brands est reconnue pour son engagement envers la durabilité et la création de produits à la fois à la mode et fonctionnels.

Description

• Develop and manage global training and communications resources for HOKA retail team members • Lead virtual and in-person training programs across service, operations, product knowledge, and visual merchandising • Create and evolve training resources with brand, global, and regional partners aligned to GTM priorities • Measure effectiveness through NPS, sales performance, audit scores, onboarding, and employee feedback metrics • Communicate priorities that maximize the impact of key programs and operational initiatives • Develop communication strategies tailored by region, audience, and learning style • Represent field perspectives and gather feedback to improve communication effectiveness • Support regional conferences and events with programming, guidelines, and best practices • Plan, produce, and edit leadership video content for retail teams • Monitor eNPS and identify engagement improvement opportunities • Partner with global and regional stakeholders to represent the retail perspective and drive operational excellence

🎯 Exigences

• Bachelor’s degree or equivalent experience • 5 to 7 years of experience in retail and/or training environments • Skilled in global training facilitation • Skilled in LMS optimization • Skilled in digital content creation • Experience in communication strategy • Experience in stakeholder management • Experience in video production • Strong employee engagement skills • Strong presentation skills • Organizational agility • Cross-functional collaboration skills • Interested applicants must reside in one of the approved states: California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Texas, Virginia, Washington, or Wisconsin • PST preferred

🏖️ Avantages

• Competitive compensation programs and bonuses • Financial planning and wellbeing plans • Time away from work / paid time off support • Employee discounts • Community-based programs • Personal and professional development opportunities • Health and wellness programs and offerings

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