Sales Manager – Sales Consultant, Online Lease Returns, BDC

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Ernst Dello GmbH & Co. KG

Site WebLinkedInTous les Emplois

501 - 1000 employés

🚘 Automobile

🏭 Fabrication

🛒 Commerce de détail

Automotive • Manufacturing • Retail

Ernst Dello GmbH & Co. KG est une entreprise allemande de vente au détail et de services automobiles qui gère un grand groupe de concessions (DELLO Gruppe) offrant des véhicules neufs et d'occasion de nombreuses marques, des options de leasing et de financement, l'approvisionnement en véhicules pour flottes et entreprises, ainsi que des services après-vente tels que l'entretien, les réparations, le service de pneus et de vitres, les pièces et les locations. Le groupe inclut également des offres connexes comme une filiale photovoltaïque/énergie (powernovo) et divers programmes de fidélisation et de service à la clientèle. Il met l'accent sur une présence régionale de longue date et des solutions de mobilité complètes pour les clients privés et commerciaux.

Description

• You actively process our lease returns from the online sales channel • You contact customers by phone and digitally whose lease term is ending, and actively guide them toward follow-up offers • You conduct needs assessments and prepare appropriate follow-up offers • You use specialized offer models for online sales • You consistently follow up on open offers and reminders • You structure and document all customer contacts in the system • You advise our customers with a sales-focused, closing-oriented approach • You hand over suitable customers to branches when more intensive support or a different offer model is appropriate • You work closely with online and branch sales teams as well as central units

🎯 Exigences

• Experience in sales, ideally in telephone or digital sales, is an advantage • Motivated career changers are also given the opportunity to succeed • High self-motivation and excellent self-organization • Enjoyment of fast, clear, and closing-oriented sales processes • Confident handling of price-sensitive customers who actively compare offers • Consistent work approach when handling new customer contacts daily • Good communication skills by phone and email and very good German language skills, both written and spoken • Digital affinity and confident use of CRM and sales systems • A good sense for when a customer is best served via online sales and when a handover to a branch is more appropriate

🏖️ Avantages

• 100% remote / home office - Your commitment is important, not where you perform it • 30 days of vacation - Your rest is important to us • Bike leasing - We embrace mobility on two wheels • Employee discounts - Save on car purchases, in the parts shop, and through other corporate benefits • Comprehensive employee insurance benefits — for you and what matters to you • Employer-funded training and development opportunities - Grow beyond yourself