Sales Manager, Sales Consultant – Online Lease Returns in BDC

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Ernst Dello GmbH & Co. KG

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501 - 1000 employés

🚘 Automobile

🏭 Fabrication

🛒 Commerce de détail

Automotive • Manufacturing • Retail

Ernst Dello GmbH & Co. KG est une entreprise allemande de vente au détail et de services automobiles qui gère un grand groupe de concessions (DELLO Gruppe) offrant des véhicules neufs et d'occasion de nombreuses marques, des options de leasing et de financement, l'approvisionnement en véhicules pour flottes et entreprises, ainsi que des services après-vente tels que l'entretien, les réparations, le service de pneus et de vitres, les pièces et les locations. Le groupe inclut également des offres connexes comme une filiale photovoltaïque/énergie (powernovo) et divers programmes de fidélisation et de service à la clientèle. Il met l'accent sur une présence régionale de longue date et des solutions de mobilité complètes pour les clients privés et commerciaux.

Description

• You actively process our lease returns from online sales • You contact customers by phone and digitally when their lease term is ending and actively guide them toward a follow-up offer • You conduct needs assessments and prepare appropriate follow-up offers • You use specialized pricing and offer models for online sales • You consistently track outstanding offers and follow-ups • You structure and document all customer contacts in the system • You advise customers with a focus on closing sales • You transfer suitable customers to branches when more intensive support or a different offer model is more appropriate there • You work closely with online and branch sales as well as central units

🎯 Exigences

• Experience in sales, ideally in telephone or digital sales, is an advantage • We also offer motivated career changers the opportunity to succeed • High self-motivation and excellent self-organization • Enjoyment of fast, clear, and closing-oriented sales processes • Confident handling of price-conscious and comparison-active customers • Consistent approach to daily new customer contacts • Good communication skills on the phone and by e-mail, as well as very good German language skills, spoken and written • Digital affinity and confident use of CRM and sales systems • A good sense of when a customer is well served online and when a handover to a branch is more appropriate

🏖️ Avantages

• 100% home office – Your commitment matters, not where you work from • 30 days vacation – Your rest is important to us • Bike leasing – We embrace mobility, including on two wheels • Employee discounts – Save on car purchases, in the parts shop, and with other corporate benefits • Strong insurance options as employee benefits – for you and what matters to you • Employer-funded training opportunities – Grow beyond yourself