Account Manager, Enterprise

🕒 il y a 16 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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Demandbase

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2005

💼 Conseil

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Demandbase est une plateforme d'IA pour la génération de pipeline B2B qui aide les équipes de mise sur le marché (marketing, ventes, opérations de revenus, et réussite client) à identifier, prioriser, et engager les groupes d'achat pour accélérer le pipeline et le revenu. La plateforme SaaS unifie les données de première, deuxième et troisième partie, fournit une détection d'intention, l'identification de comptes et de groupes d'achat, la personnalisation web, la publicité, et l'orchestration à travers la pile technologique, et délivre des insights exploitables alimentés par l'IA pour piloter le marketing et les ventes basés sur les comptes à grande échelle.

Description

• Work in lockstep with Sellers to engage with key customer stakeholders, building relationships and aligning the Demandbase value proposition to organizational goals and objectives. • Act as a central hub for customers and cross-functional relationships, aiming to drive internal team cohesion, increased value for our customers, and maximize Demandbase revenue. • Compile and present proposals and strategic recommendations that lead to expansion via upsell and cross sell opportunity identification. • Account planning with Sellers, Customer Success Managers and Advertising Campaign Strategists to execute on annual and quarterly OKRs (objectives and key results), addressing areas of opportunity and need across large enterprise accounts and coordinating an approach to executing account plans. • Work closely with the Customer Success team on strategic account expectations, ensuring the accounts are fully engaged, seeing value in our solutions, and socializing success internally. • When appropriate, organize, schedule and lead customer calls as a dedicated partner to Sales and CSMs. • Build trusted relationships with executive business stakeholders by understanding their business priorities and ideal go to market use cases to deliver business outcomes that address client’s primary KPIs. Build subject matter expertise around the martech landscape and common integrations with Demandbase such as CRM, MAS, BI, Personalization, CDP etc. • Stay current on evolving trends around leveraging AI for more efficient workflows (ChatGPT, Claude, DBAI), Account-Based Marketing, and customer data.

🎯 Exigences

• 3+ years of sales and/or account management experience from a high tech company, ideally with Marketing, AdTech or related applications in a SaaS environment • Ability to manage a complex sales cycle with multiple stakeholders and decision makers that span across different lines of business. • Ability to work with and leverage cross-functional relationships. • Experience in identifying and closing up-and cross-sell opportunities. • Passion for customer success with the ability to communicate that passion effectively in person, in writing, and over the phone. • Self-motivated and responsible individual who will represent the company with the highest level of integrity and professionalism. • Experience in an overlay selling environment, partnering with both a core Platform seller and Advertising seller to expand and compliment both sides of the business. • Experience leveraging AI tools to improve research, account planning, customer engagement, and overall sales productivity.

🏖️ Avantages

• Health insurance • 401(k) retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities