EDI Manager

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $75 000 - $90 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 13%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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DentalXChange

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 1989

⚕️ Assurance santé

💳 Fintech

☁️ SaaS

Healthcare Insurance • Fintech • SaaS

DentalXChange est une plateforme globale de gestion du cycle de revenus (RCM) spécialement conçue pour le secteur dentaire. Elle rationalise l'ensemble du flux de travail des cabinets dentaires en connectant les fournisseurs, les partenaires et les payeurs, garantissant que les demandes sont traitées efficacement et que les paiements sont perçus rapidement. La plateforme prend en charge une variété de services, y compris la vérification de l'éligibilité, le dépôt de réclamations et les services de facturation, améliorant ainsi l'efficacité opérationnelle des praticiens dentaires indépendants et des grandes organisations.

Description

• Direct and prioritize the team’s workload, projects, and initiatives related to EDI processes and payer connectivity. • Plan and manage ongoing and upcoming EDI changes, payer changes, and production requests. • Own operational support for production practices, incidents, and help desk escalations, ensuring service levels are met. • Lead hiring, onboarding, performance management, coaching, and development of assigned team members. • Monitor team performance on support tickets, documentation, and follow-up, holding the team accountable to quality and turnaround standards. • Direct coordination between partners and the core development team to resolve issues and questions that arise in day-to-day operations. • Proactively communicate updates, risks, issues, and resolutions to stakeholders and leadership. • Oversee testing of production applications and the development and maintenance of recovery procedures. • Develop, document, and maintain operational policies, procedures, and standards for the EDI Operations team. • Own departmental metrics and reporting, using data to monitor performance, identify trends, and inform decisions. • Lead root-cause analysis and post-incident reviews for production issues within the confines of EDI Operations, and drive corrective and preventive actions to completion. • Live DentalXChange’s company values - Actively Care, Try Hard, Be Humble, Feedback is a Gift. • Other duties as assigned.

🎯 Exigences

• Bachelor’s degree in a technical or engineering field preferred. • At least 5 years’ experience with EDI transaction types (X12 837D, 270/271, 835, XML, etc.), including production operations. • At least 2 years of people-management or supervisory experience, with a demonstrated ability to lead, coach, and develop a team. • Experience owning operational metrics, process improvement, and cross-functional coordination. • Experience with Postman and SoapUI is preferred. • Ability to change course as needed and act quickly. • Strong planning, organizational, and documentation skills. • Strong verbal and written communication and interpersonal skills. • Proficient in all MS Office applications and use of the internet. • Ability to successfully multitask with accuracy in a fast-paced environment. • Working knowledge of technical and procedural aspects and functions. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

🏖️ Avantages

• Challenging and rewarding career opportunities with room for growth as we grow! • Medical, dental, and vision benefits – eligible first of the month after start date • Unlimited PTO • Paid time off for sick, jury duty, bereavement • 10 company paid holidays • 401k with company match • Health Advocate • Healthcare and dependent care flexible spending accounts • Friendly co-workers and a positive culture!