VP, Operations

🕒 il y a 1 mois

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Driven Brands Inc.

Driven Brands Inc.

5001 - 10000 employés

Fondée en 1972

🚘 Automobile

💰 Post-IPO Debt en 2022-10

Automotive

Driven Brands Inc. est un fournisseur de premier plan de services automobiles pour les consommateurs et les entreprises, offrant une gamme complète de solutions d'entretien automobile à travers plus de 5 000 emplacements de marques. Ils entretiennent plus de 70 millions de véhicules par an et proposent un large éventail de services incluant la peinture, la réparation de collision, le remplacement de vitrage, les changements d'huile, l'entretien général des véhicules et le lavage de voitures. Les marques bien connues de l'entreprise comprennent Take 5 Oil Change, Maaco, Meineke, CARSTAR et 1-800-Radiator & A/C, entre autres. Driven Brands met l'accent sur la commodité et la satisfaction du client, se positionnant comme un guichet unique pour tous les besoins de l'après-vente automobile. Fondée avec un fort héritage et un portefeuille de marques de confiance, Driven Brands s'engage également dans des opportunités de franchise et des initiatives caritatives.

Description

• Lead and develop Operations Managers to deliver KPI excellence, drive franchisee engagement, and ensure consistent execution of brand standards across the network • Drive franchisee adoption of operational best practices that improve customer experience and increase unit-level sales and profitability • Build scalable operating rhythms and processes across franchise locations to improve sales growth, customer service, strategic account performance, and key KPIs • Establish strong feedback loops by seeking input and providing timely coaching to franchisees, field leaders, peers, direct reports, and business partners

🎯 Exigences

• 5+ years of multi-unit field operations leadership in a fast-paced, high-growth organization • Demonstrated ability to build trust-based franchisee relationships, influence without authority, and drive adoption of system standards and strategic priorities • Proven track record delivering operational excellence, customer experience, and loss prevention through consistent execution across multiple locations • Demonstrated ability to build positive, efficient teams through mentorship, coaching, and feedback • Strong ability to set a clear vision, align stakeholders, and execute from inception through measured results • Ability to manage competing priorities in a fast-paced, high-growth environment • Excellent communication skills across all levels of the organization, including franchisees, C-suite leaders, vendors, field teams, and cross-functional partners.

🏖️ Avantages

• Health and wellness benefits including paid time off and holiday pay • Get early access to 50% of your earned wages at any time through our myFlexPay program

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