Account Manager

🕒 il y a 9 jours

🌽 Illinois – Distant

🌽 Illinois – Remote

⏰ Temps Plein

🟢 Junior

💰 Responsable de comptes

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

DuBois Chemicals, Inc.

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1920

🍽️ Alimentation et boissons

📦 Logistique

🏭 Fabrication

Food & Beverage • Logistics • Manufacturing

DuBois Chemicals, Inc. est un fournisseur de premier plan de produits chimiques spécialisés, offrant une gamme complète de produits et services pour diverses industries. L'entreprise fournit des solutions sur mesure dans la fabrication, la transformation des aliments et des boissons, la pâte et le papier, le traitement de l'eau, l'entretien automobile et le lavage de flottes. Avec plus de 100 ans d'expérience, DuBois associe une chimie avancée, des solutions d'équipement et des services techniques pour améliorer la qualité des produits et réduire les coûts pour ses clients. Leurs solutions axées sur l'industrie incluent des fluides de travail des métaux, des nettoyants industriels, des lubrifiants et des agents de prévention de la rouille, parmi tant d'autres. DuBois s'engage en faveur de la sécurité, de l'innovation et de la durabilité, offrant des produits et services conçus pour optimiser la performance et l'efficacité des entreprises dans le monde entier.

Description

• Effectively manage customer accounts ensuring company programs are effectively implemented and properly operating. • Build and maintain strong, long-term relationships with customers, serving as the point of contact/advisor. • Maintain and grow existing accounts by understanding customers’ needs, resolving issues, and identifying opportunities for additional sales. • Develop a strong understanding of the company’s products and services to effectively address customer needs. • Effectively communicate with customers, both verbally and in writing, providing regular updates and reports. • Collaborate with internal departments (sales, marketing, customer service) to meet customer needs. • Develop new relationships at client sites to help secure our existing business and identify opportunities to expand company reach within an organization. • Ability to identify continuous improvement projects and other cross sell opportunities within an account. • Assist with sales activities, such as preparing proposals and presentations. • Successfully complete the DuBois field training programs. • Utilize company analytics platform to prepare and present service reports. • Comply with all DuBois’ safety procedures and complete the required training. • Travel to customer sites for routine service visits and perform business reviews. • Must be able to perform the essential functions of this position with or without reasonable accommodations.

🎯 Exigences

• Live in the greater Chicago area • 1+ years in sales, account management, customer service or related field. • Excellent customer service skills to build and maintain positive customer relationships. • Ability to manage multiple accounts and prioritize tasks requiring strong organizational and time management skills. • Ability to solve customers’ technical challenges and assist with improvement process utilizing product knowledge. • Document and communicate service findings for every customer service visit. • Excellent communication (oral, written) and presentation skills. • Proficient in performing technical/mechanical on-site testing. • Ability to learn and assist with DuBois e-Tools, System Surveys and Cost Calculators. • Critical thinking and problem-solving skills with attention to detail. • Proficient in Microsoft Office and Customer Relationship Management (CRM) and analytical tools. • Ability to work independently with minimal supervision. • Ability to travel up to 50% including overnight travel.

🏖️ Avantages

• health insurance • dental insurance • vision insurance • life insurance • 401k with company match • paid holidays • vacation time • income protection plans