Director, Strategic Enterprise Partnerships

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Elevate Aviation Group

Site WebLinkedInTous les Emplois

201 - 500 employés

✈️ Tourisme

📦 Logistique

💼 Conseil

Travel • Logistics • Consulting

Elevate Aviation Group, fondé en 2003, fournit des services de transport aérien, de conseil en voyages, d'acquisitions, de maintenance et de gestion des avions à certains des noms les plus reconnus dans les secteurs des affaires, du sport, du divertissement, du gouvernement et de l'éducation supérieure.

Description

• Develop and execute a partnership strategy targeting UHNW family offices, multi-family offices, private concierge firms, and trusted advisors serving UHNW individuals and their entities. • Initiate and conduct successful online and in-person meetings with self-sourced strategic partners. • Independently source and engage principals, family office executives, chiefs of staff, and senior concierge leaders to translate lifestyle, security, and business needs into private aviation solutions. • Partner with internal technology and operations teams to ensure Elevate’s booking platform integrates seamlessly into partner ecosystems while preserving service standards while continuing to evolve. • Lead onboarding and program launches for all levels of clientele. • Maintain oversight and involvement in client issue resolution, service recovery, and sensitive operational needs. • Represent Elevate Jet discreetly at relevant industry events, private forums, and relationship-driven engagements. • Continuously deepen understanding of client expectations, service trends, and competitive offerings to inform solution development. • Drive exceptional client satisfaction, loyalty, and long-term partnership growth. • Establish regular business review sessions articulating the state of the programs, strategic objectives, project progress and other performance metrics. • Maintain a robust pipeline within CRM, ensuring accurate forecasting, reporting, and executive visibility at all times. • Collaborate cross-functionally across globally distributed teams to deliver seamless enterprise implementations and ongoing program support. • Ensure signed contracts are shared with key stakeholders to foster timely billing, or for reporting activities. • Maintain appropriate levels of involvement with client issues requiring resolution, including invoices, accounts receivables, service incidents. • Other duties as assigned by leadership.

🎯 Exigences

• Bachelor’s degree preferred or equivalent experience • 5+ years of experience working directly with family offices, multi-family offices, concierge firms, or similar luxury service environments, required • Proven track record developing partnerships within the luxury service ecosystem • Private charter/aviation experience preferred • Experience aligning technology-enabled solutions with bespoke service delivery models • Familiarity with CRM platforms such as Salesforce or HubSpot.

🏖️ Avantages

• Medical, dental, and vision insurance • Employer-paid life and AD&D insurance • Employee Assistance Program (EAP) • 401(k) with employer match up to 5% • Vacation, sick leave, and paid holidays