Licensed Funeral Director, Care Advisor

🕒 il y a 8 jours

🏄 California – Distant

infoinfo

💵 $90 000 - $100 000 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Earth, pas via un site d'emploi

Repérée par Remote Rocketship il y a 8 jours

Toujours ouverte sur le site de Earth. Vérifiée il y a 1 heure.

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Earth

51 - 200 employés

Fondée en 2020

👥 B2C

🏥 Santé

🌍 Impact social

💰 Debt en 2024-10

B2C • Healthcare • Social Impact

Earth propose la réduction organique naturelle (compostage humain), une alternative aux inhumations et aux crémations axée sur la protection de l’environnement. L’entreprise propose des services de fin de vie pour les particuliers et les familles, notamment la prise en charge du défunt, les soins, les démarches administratives, les services d’un conseiller funéraire agréé, une transformation du corps en sol riche en nutriments sur plusieurs semaines dans des contenants privés au sein d’installations dédiées, ainsi que la restitution de ce sol pour des projets commémoratifs ou de conservation. Earth propose également des solutions de préfinancement et de planification, des portails en ligne pour gérer les arrangements funéraires, des webinaires avec sessions de questions-réponses et un service client. L’entreprise met l’accent sur la conservation et la restauration des écosystèmes en faisant don du sol restant à des espaces naturels dédiés.

Description

• Follow up with families who express interest or request information • Manage pre-need family consultations and guide families through consultative conversations • Process prepaid arrangements through Homesteaders • Conduct phone and video consultations for individuals and groups of family members • Explain soil transformation clearly and empathetically • Enroll families in funeral funding plans and assist with pre-need arrangements using life insurance • Support imminent and immediate arrangements that sign up directly • Collaborate with peers on team performance goals • Manage an active queue of 1,000+ monthly leads • Follow defined sales processes, communication frameworks, and messaging guidelines • Participate in daily metric reviews, call transcript analysis, and coaching sessions • Cover scheduled evening, weekend, and holiday shifts • Use HubSpot, softphone dialers, Slack, and Google Workspace • Maintain accurate enrollment records, contracts, payment or funding setup, and state-specific disclosure documents

🎯 Exigences

• Active funeral director license and mortuary school certificate • Experience guiding families through arrangement conversations—pre-need, at-need, or both • Genuine comfort with CRM, dialer, calendar, video calls, and shared documentation software • Strong reading comprehension and ability to learn independently from written process documentation • Confidence conducting video calls with multiple family members simultaneously • Professional audio and video setup • Dedicated, quiet, private workspace • Reliable high-speed internet • Availability for rotating evening, weekend, and holiday shifts • Current life insurance license is preferred but not required to start • Quota-carrying or high-volume call experience is preferred • Legally authorized to work in the United States • Ability to work without current or future employment visa sponsorship

🏖️ Avantages

• Equity • Commission opportunity of $40K–$100K • Company-funded life insurance licensing during the first year • Health coverage • Paid time off • Company holidays • 401(k) retirement plan • Professional development opportunities • Remote work arrangement

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