Senior Product Manager

🕒 il y a 12 jours

🌐 États-Unis, Canada – Distant

🇺🇸 États-Unis – Télétravail 🇨🇦 Canada – Télétravail

💵 $150 000 - $180 000 / an

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

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Elation Health

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2010

🏥 Santé

⚕️ Assurance santé

Healthcare • Healthcare Insurance • Software as a Service (SaaS)

Elation Health est une entreprise qui propose une plateforme de dossier médical électronique (DME) conçue en priorité pour les cabinets de soins primaires. Leur plateforme, qui inclut des fonctionnalités alimentées par l'IA telles que Note Assist, vise à améliorer les soins aux patients en rationalisant les flux de travail cliniques et en augmentant l'efficacité. Elation Health s'adresse aux cabinets de petite et moyenne taille, aux prestataires de soins directs et aux entreprises, en offrant des services tels que des logiciels de facturation médicale, la télémédecine et des outils d'engagement des patients. Avec un accent sur de meilleures relations patient-prestataire et des soins exceptionnels, Elation Health soutient plus de 32 000 cliniciens dans l'avancement de leurs pratiques médicales.

Description

• Owning product health monitoring and insights to share with engineering and product teams, on how well adopted and utilized our services and features are with customers - across the EHR. • Own documentation and runbook maintenance across our vendor integrations. • Manage day-to-day vendor and compliance relationships • Translate vendor specs and compliance requirements into Engineering-ready user stories with clear acceptance criteria • Partner with Design and Engineering to shape solutions, not just specs weighing in on workflow and interaction tradeoffs before work gets built • Talk directly with customers and internal stakeholders to validate that what we're building actually solves their problem • Project-manage vendor integration and upgrade timelines • Partner with Engineering on implementation details and edge cases for vendor-facing features • Use AI tools to accelerate documentation, requirements drafting, and stakeholder communication

🎯 Exigences

• 3–5+ years as a Product Owner, Business Analyst, or Technical Program Manager in healthcare tech or another regulated industry • Strong data & technical fluency: comfortable reading API docs, writing/interpreting SQL queries, and tracing data flow diagrams end-to-end; can dig into the data itself (not just the specs) and speak credibly with Engineering on implementation details. • Vendor/compliance relationship management experience • Experience working in scrum/agile environments knows how to write user stories, manage backlogs, and run planning • Compliance/regulatory comfort: has worked with HIPAA, HL7, FHIR, or similar healthcare data standards • Product development instincts: comfortable partnering with Design on solution direction, not just requirements, and confident running customer conversations to pressure-test what's being built • Detail-oriented: naturally catches edge cases, missing requirements, and ambiguous acceptance criteria • AI proficiency for documentation, requirements, and communication tasks • Nice to have: Experience building lightweight automations (Zapier, Make, Retool) for recurring ops workflows • Nice to have: Background in support/technical case triage • Nice to have: Prior experience in a formal vendor negotiation or contract-management capacity.

🏖️ Avantages

• Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment. • We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status. • Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.