Customer Service

Emploi pas sur LinkedIn

🕒 il y a 9 mois

🗣️🇺🇸🇬🇧 Anglais requis

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Elite Staffing Network

11 - 50 employés

🎯 Recrutement

🤝 B2B

👥 RH Tech

Recruitment • B2B • HR Tech

Elite Staffing Network est une agence de recrutement et d'intérim à service complet, dédiée à aider les gens à trouver un emploi significatif et à fournir aux employeurs des talents qualifiés.

Description

• Handle incoming inquiries via phone, email, and chat • Respond to customer inquiries in a timely and professional manner • Listen actively to understand the customer's needs and provide appropriate solutions • Handle and resolve customer complaints • Maintain accurate and detailed records of all interactions and transactions • Collaborate with other team members to ensure a seamless customer experience • Stay up-to-date with product and service knowledge • Identify and escalate priority issues • Follow company policies and procedures

🎯 Exigences

• High school diploma or equivalent • Previous customer service experience preferred • Excellent communication and interpersonal skills • Strong problem-solving and decision-making abilities • Proficient in Microsoft Office and other relevant software • Ability to work in a fast-paced and dynamic environment • Attention to detail and ability to multitask effectively

🏖️ Avantages

• competitive compensation and benefits packages

Postuler Maintenant

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