Solutions Engineer

Emploi pas sur LinkedIn

🕒 il y a 5 mois

🇺🇸 États-Unis – Télétravail

💵 $130 000 - $160 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

🦅 Parrain de Visa H1B

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Embrace

Site WebLinkedInTous les Emplois

51 - 200 employés

Embrace est la seule plateforme d'observabilité conçue spécifiquement pour le mobile. Des entreprises telles que GOAT, Hilton, P&G, Owlet et Home Depot s'associent à Embrace pour observer, analyser de manière proactive et accéder aux ensembles de données uniques des téléphones, tablettes, systèmes de point de vente, objets connectés, voitures et autres appareils. Leurs équipes entières, qu'il s'agisse de l'ingénierie, du marketing ou de l'intelligence commerciale, utilisent Embrace pour créer et optimiser les expériences de leurs consommateurs finaux et de leurs forces de travail.

Description

• Represent Embrace as both an expert communicator and technologist, and help deliver an amazing customer experience • Communicate directly with customers, product and engineering teams, and work together towards a solution to the task at hand • Drive the technical integration strategy and execution for both prospects and customers, leveraging deep product expertise to create customized implementation approaches tailored to each customer's technical environment and business objectives • Quickly root-cause, identify technical issues, and provide clear instructions to reproduce the problems or drive new product specifications • Directly impact product direction by suggesting improvements for customers day to day • Ensure that our process for surfacing bugs to Engineering is fast, efficient, and effective • Improve collaboration with Sales and Customer Success by developing tools and enhancing documentation

🎯 Exigences

• 3+ years experience in a Mobile Developer, Web Developer, Sales Engineer, or Solutions Engineer role at a B2B software technology company • Experience with mobile or web development and eagerness to learn and improve your skills. Familiarity with iOS, Android and their development tools • Working knowledge of Linux and/or Mac OS X command line • Comfortable discussing code; ability to read and write code is a plus (Python, Java, Objective-C, Swift, Kotlin, or JS preferred) • A curiosity for how things work and the ability to apply your experience of using tools and resources to come to a resolution • Excellent communication skills and comfortability writing and speaking with people to help them solve their issues • High competency and low ego, you have a passion for helping people both inside and outside of your company • Willingness to travel for both customer-facing activities (technical workshops, integration support, relationship building) and quarterly internal team collaboration gatherings • Diploma in Computer Science, Mathematics or related discipline preferred

🏖️ Avantages

• equity and other benefits as detailed on our careers page