Account Manager

🕒 il y a 24 jours

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EMIL Group

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2017

💳 Fintech

☁️ SaaS

💰 Seed Round en 2020-10

Fintech • SaaS • Insurance

EMIL Group est une entreprise innovante dans le domaine de l'insurtech, spécialisée dans la fourniture d'un système central SaaS natif en cloud, adapté au secteur de l'assurance. Leur produit phare, l'EMIL Insurance Suite, permet aux clients de gérer leurs portefeuilles existants de manière plus rentable et de lancer rapidement des produits d'assurance innovants sans besoin de ressources informatiques supplémentaires. Fondée en 2016 et basée à Berlin, EMIL Group associe l'expertise de développeurs et de spécialistes de l'assurance pour favoriser la transformation numérique dans le secteur de l'assurance.

Description

• Strategic development of existing customers in the insurance market • Primary point of contact at management level • Ensure customers get maximum value from the EMIL Insurance Suite • Build and maintain long-term relationships with decision-makers at C-level and departmental levels • Strategically grow accounts with a focus on share of wallet • Position EMIL as a technology partner for insurers’ digital transformation • Regular executive meetings, business reviews and alignment of the joint roadmap • Identify upselling and cross-selling opportunities within existing customers • Close collaboration with Sales, Product and Customer Delivery • Proactive planning and management of contract renewals • Ensure high customer satisfaction and long-term partnerships • Develop and implement appropriate measures for churn prevention • Support customers during implementation and operation of the EMIL platform • Coordinate between customer, Delivery, Support and Product Management • Escalation management for critical issues • Develop reference customers, case studies and success stories • Support Marketing and Sales at events, with references and industry positioning • Systematic feedback of customer input to Product Management and Go-to-Market

🎯 Exigences

• At least 7–10 years’ experience in Account Management or Enterprise Sales in a software or IT environment • Experience managing complex enterprise customers, ideally in the insurance sector • Proven track record of expanding existing customer relationships (upselling / cross-selling / renewals) • Strong understanding of IT architectures, SaaS models and digital transformation projects • Ability to build and nurture relationships at C-level and departmental levels • Experience managing complex stakeholder structures and transformation projects • Structured, independent working style and strong customer orientation • Excellent communication and presentation skills at management level • Native-level German and very good spoken and written English

🏖️ Avantages

• An attractive compensation package aligned with your experience, qualifications and responsibilities • A remote-friendly working model with occasional travel to our Berlin office • 30 days of annual leave, plus half days off on Dec 24 and Dec 31 • A personal training and development budget of at least €500 (possibly more) • Exciting internal development opportunities through a fixed role-development model, regular feedback cycles and performance reviews • Company contribution to Urban Sports Club membership • Heavily subsidized company pension plan • A VSOP (virtual stock option plan) program allowing employees to share in the company’s success • We provide modern hardware — choose Windows or iOS • Weekly company lunches and a well-stocked snack bar for small cravings • As part of a dynamic, motivated team of experts you’ll benefit directly from colleagues’ knowledge