Service Product Manager

🕒 il y a 1 mois

❄️ Minnesota – Distant

❄️ Minnesota – Remote

💵 $120 000 - $140 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

✅ Responsable Produit

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5001 - 10000 employés

Intelligence artificielle (AI), réalité augmentée (AR), Internet des Objets (IoT) : il ne s’agit pas seulement de tendances, mais de moteurs qui transforment la vie des populations à travers le monde. Avec ces nouveaux moteurs et l’accélération de l’innovation, les attentes portent sur des technologies de meilleure qualité, plus performantes et disponibles plus rapidement.

Description

• Oversee the development, implementation, and performance of service products that support the global gas purification business. • Create and manage a service product portfolio including product definition, pricing, and implementation. • Ensure service contracts, agreements and products meet appropriate revenue and margin goals. • Develop global marketing strategies to promote the sales of service contracts and increase industry awareness. • Provide service contract sales lead generation for regional sales and service teams through marketing communication programs. • Develop and implement automated processes for delivering service contract quotations to customers for warranty conversion and renewals. • Provide direct support to regional sales and service organizations on customer negotiations, pricing, product customization. • Establish and maintain global pricing on contracts, parts, software, and upgrades.

🎯 Exigences

• Knowledge and skills normally acquired through the successful completion of a Bachelor’s Degree (i.e. B.A./B.S.) in a Science discipline, Business or Marketing, or equivalent combination of education and experience; MBA in Marketing is highly desirable. • Three to five years of successful sales and marketing experience, preferably within the semiconductor industry. • Strong written and verbal communication skills including experience communicating across disperse geographical regions. • Strength in data analytics to discover, parse and mine information from a variety of sources for forecasting, marketing and performance analysis. • Knowledge of global service operations, metrics, and commercial organizational dynamics. • Semiconductor industry knowledge and experience desirable, particularly of the service and support business. • Strong computer business skills including experience with Microsoft 365, PowerBI, SAP, and CRM products. • Up to 25% travel required; valid passport required (for travel to various sites out of the US), and valid Class C driver’s license.

🏖️ Avantages

• Annual bonus eligibility • Progressive paid time off policy that empowers you to take the time you need to recharge • Generous 401(K) plan with an impressive employer match with no delayed vesting • Excellent health, dental and vision insurance packages to fit your needs • Education assistance to support your learning journey