Service Coordinator

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $24 - $33 / heure

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🚫👨‍🎓 Aucun diplôme requis

👻 Score fantôme 30%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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ePlus Technology Solutions

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2015

🔌 API

🤖 Intelligence artificielle

☁️ SaaS

API • Artificial Intelligence • SaaS

La société à responsabilité limitée d'Investissement & Solutions technologiques E+ (ePlus), anciennement connue sous le nom de WIM Solutions Technologiques, a été fondée à Ho Chi Minh-Ville en 2015 par de jeunes Vietnamiens dynamiques, enthousiastes et partageant une passion commune pour le domaine des Technologies de l'Information et de la Communication en ligne.

Description

• Assist the Professional Services Team and support project managers and project coordinators in day-to-day business activities • Enter quotes and orders into applicable Professional Services Automation tools • Work with sales and engineering teams to complete Statements of Work, customer purchase orders, timesheets, and job costing documents • Create vendor purchase orders and process invoices for payment • Collaborate with sales and engineering teams to keep projects on schedule • Identify and solve project issues • Work with the sales team to resolve client service issues • Keep management informed of project-related issues • Maintain engineer schedules and follow up on timesheet submissions • Obtain project completion signatures and ensure timely invoicing • Maintain system data for accurate reporting • Ensure legal project documents are completed and signed • Review project documentation for accounting compliance • Proofread presales and post-sales SOWs and proposals

🎯 Exigences

• Candidates can be based in Eastern or Central Time Zones • 2+ years of experience in an administrative, coordination, and/or operations role • Proficiency with Microsoft Office (Excel, Word, Outlook) and comfort learning new systems/tools • Strong attention to detail and ability to proofread documents for accuracy and completeness • Excellent organizational skills with the ability to manage multiple priorities, deadlines, and follow-ups • Professional written and verbal communication skills, including confidence working cross-functionally with sales, engineering, and project managers • Customer-focused mindset with the ability to handle service issues tactfully and efficiently • Basic understanding of business documentation workflows, including purchase orders, invoices, timesheets, and service deliverables • Problem-solving skills to identify project issues, escalate appropriately, and support resolution • Ability to maintain accurate records and update systems to support reporting, invoicing, and compliance • High integrity and discretion when handling legal/project documents and financial information • Billing experience preferred • Basic accounting knowledge is a plus • IT industry experience preferred • Bachelor's degree preferred

🏖️ Avantages

• Full range of medical benefits, dependent on position • Financial benefits, dependent on position • 401(k) eligibility • Employee stock purchase program • Vacation, sick time, and personal leave • Work/life balance support • Reasonable accommodations in accordance with relevant laws