Owner Relations Specialist I/II/III/IV

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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EQT Corporation

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1888

⚡ Énergie

📋 Conformité

Energy • Compliance • Environmental

EQT Corporation est le seul producteur de gaz naturel intégré verticalement à grande échelle en Amérique, se concentrant sur la livraison d'énergie abordable, fiable et propre. La société vise à opérer de manière responsable tout en atteignant des émissions nettes nulles pour les émissions de gaz à effet de serre de Scope 1 et Scope 2, démontrant ainsi un engagement fort envers la durabilité environnementale. EQT est déterminée à créer de la valeur à long terme pour ses parties prenantes, y compris les employés, les propriétaires fonciers et les investisseurs, tout en améliorant continuellement les pratiques de production de gaz naturel et l'engagement communautaire.

Description

• Serve as the primary point of contact and support for landowners and interest owners • Manage landowner inquiries from intake through resolution • Research and gather information, communicate updates and next steps, and partner across the organization to resolve owner-related questions and requests • Provide professional, timely, and responsive service across available communication channels • Handle complex or sensitive interactions and escalate issues when appropriate • Build positive working relationships with landowners and internal business partners • Gather, review, and document information to research, route, and resolve inquiries • Maintain accurate case records, documentation, and communication history • Organize and prioritize workload to meet service, productivity, quality, and responsiveness expectations • Research inquiries using business systems, records, data, and resources • Analyze information to identify issues, determine next steps, and support resolution • Coordinate with cross-functional business partners • Follow procedures, quality standards, and privacy/data-handling requirements • Identify and communicate recurring issues, trends, or process concerns to leadership • Participate in training and adapt to changes in processes, systems, and technology • Collaborate with team members and business partners to support department goals • Perform other related responsibilities as assigned

🎯 Exigences

• High school diploma or GED • Strong written and verbal communication skills • Strong customer service and interpersonal skills; ability to handle challenging or sensitive situations professionally • Strong organizational, research, problem-solving, and attention to detail skills • Ability to manage multiple priorities in a high-volume environment • Ability to exercise sound judgment and recognize when escalation or additional expertise is required • Ability to work independently and collaboratively across cross-functional teams • Ability to learn and adapt to changing processes, systems, and technology • Proficiency with Microsoft Office applications and ability to learn and navigate digital business systems • Preferred: relevant experience in customer service, case management, business operations, Owner Relations, Land, Revenue, Division Order, or a related field • Preferred: experience in a high-volume customer service or case-management environment • Preferred: experience with CRM/case-management systems, including Salesforce or similar platforms • Preferred: oil & gas industry experience • Associate's or bachelor's degree in a related field preferred

🏖️ Avantages

• Transparent Leadership and collaboration with leaders • Cross-functional collaboration • Development opportunities • Career advancement • Equal Opportunity Employer protections for Disabilities/Veterans