Business Solutions Consultant

🕒 il y a 8 jours

🇺🇸 États-Unis – Télétravail

💵 $105 000 - $125 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

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EverCommerce

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round en 2019-07

SaaS • B2B • eCommerce

EverCommerce est la plateforme de commerce de services de premier plan, offrant des solutions SaaS intégrées, adaptées verticalement, à plus de 500 000 entreprises de services à l'échelle mondiale. Fondée en 2016, EverCommerce propose des solutions logicielles qui aident les entreprises à promouvoir leurs services, à rationaliser leurs opérations quotidiennes et à améliorer l'engagement client. La société se spécialise dans l'accélération de l'économie des services grâce à la transformation numérique dans plusieurs secteurs, notamment les services à domicile et sur le terrain, les services de santé, ainsi que le fitness et le bien-être. La technologie d'EverCommerce vise à accélérer la croissance, améliorer les opérations et augmenter la fidélisation pour les petites et moyennes entreprises, transformant la manière dont elles interagissent avec leurs clients grâce à des applications modernes numériques et mobiles.

Description

• Collaborate with cross-functional healthcare teams (PMO, Marketing, Sales, Onboarding & Implementation, Customer Support, Customer Success, Product, Data Analytics, etc.) to assess operational inefficiencies and opportunities, driving initiatives that optimize healthcare delivery and support. • Assist with the development of internal and external reporting and dashboarding capabilities to help refine data quality. • Support EverCommerce / EverHealth Operational Framework, including managing scheduling, presentations, and reporting cadences. • Define requirements, develop roadmaps, and oversee planning and execution of multiple initiatives of varying size and complexity, from design to delivery. • Communicate healthcare operational insights and results to leadership and stakeholders using clear, data-driven visual presentations to drive strategic alignment and informed decision-making. • Analyze business needs, document business case / requirements, and translate needs into functional, non-functional, and/or technical specifications to establish vision and build consensus around priorities to facilitate execution. • Establish, define, track, and analyze KPIs across project initiatives to provide visibility and insight into organizational performance and execution. • Monitor, measure, and report on opportunities and challenges to drive development plans that align with and exceed company objectives. • Leverage deep knowledge of the healthcare industry to inform decision making, identify cost-saving opportunities, and enhance service delivery and revenue generation. • Act as a trusted operational partner to internal healthcare teams, providing support and resources to ensure their success in delivering high-quality care and services.

🎯 Exigences

• Bachelor’s degree in business, computer science, healthcare management or related field is required. • Advanced degrees in healthcare-related fields are a plus • Minimum of 5+ years of professional experience in healthcare strategy, operations, or a similar role within a dynamic and fast-paced healthcare environment. • Self-starter with the ability to analyze and interpret financial and operational data, identify gaps or opportunities, prepare business reports, projections, and present solutions or recommendations. • Proven experience managing and leading multiple cross-functional initiatives simultaneously, with strong ability to drive decision-making and coordinated action. • Strong influencing skills and the ability to interface effectively with multiple levels of employees, ranging from senior executives to other functional employees. • Intellectually robust and agile with the ability to make quick decisions, when required. • Able to adapt to rapid changes in the work environment, manage competing demands and able to deal with frequent change, delays, or unexpected events. • Self-confidence matched with a willingness to collaborate and successfully engage with colleagues. • Strong written and verbal presentation skills are essential. • Ability to advise and influence senior business leaders across organizational lines. • Excellent attention to detail and willingness to pitch in, when necessary. • Proficiency in standard MS Office; Experience in CRM and Project Management tools such as Salesforce, JIRA, Asana, etc. • PMP or similar certification is highly desirable with a focus on healthcare project management. • Data modeling, healthcare analytics, or programming experience (SQL, BI visualization tools, etc.), a plus.

🏖️ Avantages

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program