Renewals Operations Representative, VAR Experience

🔥 il y a 15 heures

🏄 California – Distant

🏄 California – Remote

💵 $65 000 - $115 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

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EVOTEK

Site WebLinkedInTous les Emplois

51 - 200 employés

💼 Conseil

📦 Logistique

📣 Marketing

Consulting • Logistics • Marketing

EVOTEK est un fournisseur leader de solutions technologiques, spécialisé dans les services de conseil, l'architecture, l'ingénierie et l'approvisionnement stratégique. L'entreprise offre une approche cohérente des initiatives numériques, ayant un impact commercial grâce à des solutions intégrées avec un fort accent sur la sécurité. EVOTEK opère dans divers domaines techniques, y compris les solutions de centres de données, la stratégie cloud, la cybersécurité, la planification réseau et les efforts de modernisation, pour aider les entreprises à optimiser l'utilisation de la technologie et à atteindre leurs objectifs stratégiques. La société met l'accent sur la collaboration entre les affaires et l'informatique pour aligner les objectifs, réduire les silos fonctionnels et obtenir des résultats optimaux pour les clients.

Description

• Execute procedures supporting EVOTEK’s strategic sourcing and reseller renewals business • Process client orders efficiently and accurately through quote-to-cash and procure-to-pay cycles • Liaise with Sales, Finance, Engineering, Legal, Channel Partners, Solution Delivery, and customers • Request and provide customer renewal quotes 60 to 90+ days before support expiration • Maintain renewal databases with serial numbers and contract and support-date information • Obtain vendor order confirmations and support-date information • Process orders with suppliers and review auto-renewal manufacturers • Coordinate Bills of Material, deal registration, quoting, ordering, returns, and order tracking • Maintain vendor portal and promotion knowledge and ensure vendor compliance • Issue purchase orders according to internal policies • Execute quote-to-order processes and present pricing, credit, and terms • Process complex pricing and contracting scenarios and obtain exception approvals • Engage Partner Operations and Legal for onboarding, reviews, contract negotiations, and terms • Participate in onboarding new sales operations employees and maintain standard operating procedures • Support colleagues’ workloads, backlog reviews, reporting, customer orders, booking tracking, deal financials, and gross-profit tracking • Own assigned sales representative account activity and act as a bridge between sales and operational support • Expand specialization across renewals, MPS, referrals, RMAs, and services

🎯 Exigences

• 5+ years of Sales Operations experience in the technology industry supporting multiple channel partners and distributors • Demonstrated success in customer success, quoting, order entry, procurement, account management, or a related field • Exceptional communication, interpersonal, and problem-solving skills • Highly organized, detail-oriented, with excellent time-management and prioritization skills • Ability to work independently with self-motivation, initiative, and advanced problem-solving skills • Excellent Microsoft Office skills with advanced Excel experience • Ability to perform complex tasks and prioritize multiple projects • Analytical reasoning, creativity, conceptual ability, critical thinking, and judgment skills • Experience with CRM and ERP systems such as Salesforce.com, CPQ, and NetSuite • Experience with vendor portals

🏖️ Avantages

• Salary range: $65,000 - $115,000 • Performance bonuses • 100% paid medical, dental and vision for the employee • 401(k) with employer match • Strong company culture • Flexible PTO policy • Flexible working arrangements • Annual company overnight retreat