Assistant Manager, Post Audit Operations

🕒 il y a 28 jours

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

EXL

Site WebLinkedInTous les Emplois

10 000+ employés

🏥 Santé

🛡️ Assurance

📦 Logistique

💰 €2 000 000 Venture Round en 2015-01

Healthcare • Insurance • Logistics

Choisir un partenaire digital ne concerne pas seulement les capacités — c’est également une question de collaboration et de caractère.

Description

• This role manages post-audit workflows, provider collections, invoicing, reporting, and team performance while driving process improvements and ensuring compliance with company policies and regulatory requirements. • Oversee daily post-audit operations, including provider collections, daily letter generation, invoicing, reporting, and inventory management. • Ensure outbound collection calls, demand letters, and post-audit activities are completed within established service level agreements. • Monitor and achieve client savings and internal revenue goals. • Coordinate the timely submission of revenue and findings files and ensure accurate monthly invoicing. • Analyze operational metrics and resolve issues that may impact revenue or client savings. • Maintain accurate daily, weekly, and monthly operational reports. • Supervise and support Post Audit Coordinators to ensure productivity and quality expectations are consistently met. • Conduct regular team meetings, one-on-one coaching sessions, and performance reviews. • Provide ongoing training, mentoring, and development opportunities for team members. • Manage staffing, attendance, workload distribution, and timesheet approvals. • Address escalated customer and provider issues while fostering a positive and accountable work environment.

🎯 Exigences

• Bachelor's degree in Business Administration, Healthcare Administration, Accounting, or a related field, or equivalent work experience. • 5–8 years of operations experience, including at least 2 years in a supervisory or leadership role. • Minimum of 2 years of healthcare industry experience. • Working knowledge of revenue cycle management, accounting, reconciliation, invoicing, and collections. • Strong analytical, organizational, and problem-solving skills. • Excellent leadership, communication, coaching, and interpersonal skills. • Advanced proficiency with Microsoft Excel, Word, and Outlook. • Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment.

🏖️ Avantages

• For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits