Customer Success Manager

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Expedock

Expedock

51 - 200 employés

Expedock est un service d'automatisation alimenté par l'IA soutenant certains des acteurs principaux dans la chaîne d'approvisionnement mondiale, estimée à 7 000 milliards USD. Nous avons pour mission de construire l'infrastructure de données puissante qui apportera une efficacité et une rentabilité sans précédent à tous les acteurs de l'industrie.

Description

• Cultivate and sustain strong relationships with all clients • Supervise billing processes in collaboration with our Finance team • Conduct Quarterly Business Reviews with clients to uphold KPI achievement • Identify opportunities for upselling and collaborate with Account Executives to boost ACV • Liaise with the product team to relay optimization suggestions and feedback from the operations team

🎯 Exigences

• A minimum of 1-2 years of experience in account management • Proven background in operations, demonstrating skills in process improvement and system optimization • Exceptionally quick learner, adept at understanding and solving complex operational problems efficiently and effectively • A dynamic and proactive self-starter who possesses a strategic mindset and passion for operational excellence

🏖️ Avantages

• Competitive compensation package aligned with your skills and experience • Work remotely and flexibly, benefiting from the work-life balance that our global team values • Learn from and be mentored by the best startup talents from around the world

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🗣️🇺🇸🇬🇧 Anglais requis