Account Manager

🕒 il y a 5 mois

🏄 California – Distant

🏄 California – Remote

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💰 Responsable de comptes

🚫👨‍🎓 Aucun diplôme requis

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Fidus Systems

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2001

🚀 Aérospatiale

📡 Télécommunications

🔧 Matériel

Aerospace • Telecommunications • Hardware

Fidus Systems est une entreprise qui fournit des services complets de conception électronique et matérielle aux fabricants d'électronique. Elle est spécialisée dans la conception FPGA, la conception ASIC, la vérification et la validation, avec des compétences en logiciels embarqués, matériel, disposition de cartes électroniques, intégrité des signaux et de l'alimentation, ainsi que conception mécanique et thermique. Fidus Systems excelle dans le travail avec des technologies de pointe telles que AMD et Intel, transformant les concepts en produits à haute fiabilité pour des industries à forte demande comme l'aérospatiale, les télécommunications, les dispositifs médicaux et l'électronique grand public. L'entreprise est reconnue pour aider ses clients à accélérer des conceptions complexes grâce à ses capacités expertes et ses modèles d'engagement flexibles.

Description

• Manage a portfolio of assigned accounts within the territory, acting as a primary point of contact in partnership with the BDM. • Execute structured account touch plans (email, calls, LinkedIn, events) to increase contact coverage, build relationships, and maintain top of mind awareness of Fidus. • Support pipeline creation by qualifying inbound leads, following up on marketing campaigns, and booking discovery meetings for the BDM. • Participate in discovery and technical scoping calls, capturing customer requirements and documenting next steps and actions. • Collaborate internally with engineering, project management, pre-sales and marketing to gather information, build presentations, and respond to proposals and RFPs. • Track account activity, contacts, opportunities, and tasks in CRM with high data quality and discipline. • Monitor customer satisfaction on active projects, help identify issues early, and route them to the right internal owner for resolution. • Identify expansion opportunities (new projects, new business units, cross sell of additional Fidus capabilities) and bring these to the BDM for strategy and closure. • Contribute to account plans, account mapping, and territory reviews, including simple revenue and activity reporting. • Continuously develop knowledge of Fidus services, target industries (e.g., aerospace/defence, medtech, semiconductor), and competitive landscape.

🎯 Exigences

• Minimum 2 years of experience in B2B sales, account coordination, inside sales, or customer-facing roles, ideally in technology, engineering services, or electronics. • Strong relationship-building and customer service skills; comfortable engaging engineers, procurement, and management stakeholders. • Excellent verbal and written communication skills, including meeting notes, follow-up emails. • Strong organizational and time-management skills; able to manage multiple accounts, tasks, and deadlines. • Comfortable using CRM and productivity tools (e.g., Salesforce/HubSpot, Excel, PowerPoint, LinkedIn Sales Navigator). • Interest in learning complex technical concepts around complex engineering design services.