Senior Product Manager

🕒 il y a 20 jours

🦌 Connecticut – Distant

infoinfo

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Finalsite, pas via un site d'emploi

Repérée par Remote Rocketship il y a 20 jours

Toujours ouverte sur le site de Finalsite. Vérifiée il y a 2 heures.

Logo of Finalsite

Finalsite

201 - 500 employés

Fondée en 1998

📚 Éducation

☁️ SaaS

🤝 B2B

💰 Debt financing en 2014-12

Education • SaaS • B2B

Finalsite est un fournisseur de technologies web et de communication pour les établissements d'enseignement de la maternelle au secondaire (K-12) et les établissements d'enseignement supérieur. Finalsite propose un CMS et un design de site web axés sur l'éducation (Composer), des outils de chatbot IA, des notifications de masse et des services de messagerie, des applications mobiles, une gestion des inscriptions et des admissions, ainsi que des services de marketing visant à aider les écoles à construire une communauté, améliorer les communications et augmenter les inscriptions. La société dessert les districts scolaires, les écoles indépendantes, les écoles internationales, les écoles à charte et les écoles confessionnelles et signale qu'elle est digne de confiance depuis plus de 25 ans.

Description

• Define product strategy and own a roadmap informed by customer needs, data, market intelligence, and business priorities • Partner with cross-functional teams to establish quarterly objectives and deliver measurable customer and business outcomes • Aggregate customer, operational, financial, technical, and partner insights to represent payers, merchants, payment partners, and internal stakeholders in product decisions • Create epics, feature requirements, and user stories; partner with engineering using Jira, Miro, and Confluence • Conduct continuous product discovery through iteration and experimentation • Develop hypotheses, define success metrics, measure results, and adjust priorities and solutions • Build expertise in the product, payments ecosystem, market, and competitive landscape • Champion the product internally and externally and communicate its direction, value, and priorities • Own the end-to-end payment processing lifecycle, including acceptance, authorization, capture, settlement and funding, reconciliation, refunds, disputes, chargebacks, and exception management • Translate card-network rules, processor requirements, regulatory and compliance changes, and partner capabilities into product requirements and roadmap priorities • Partner with Engineering, Finance, Operations, Risk, Compliance, Security, and Legal to ensure reliable, scalable, secure, compliant, and efficient payment capabilities

🎯 Exigences

• Product management experience in integrated e-commerce, payment processing, or financial technology, preferably within or alongside a payment facilitator, processor, acquirer, gateway, or similar payments ecosystem • Demonstrated understanding of the end-to-end payment lifecycle, including authorization, capture, settlement, reconciliation, refunds, disputes, chargebacks, and exception handling • Working knowledge of payment security, risk, and compliance concepts, including PCI DSS, tokenization, fraud prevention, and applicable card-network requirements • Understanding of payment processing economics, including interchange, network fees, processor costs, settlement and funding, and their impact on product and business decisions • Demonstrated product management experience focused on outcomes that deliver customer value and business results • Experience owning product roadmaps informed by data, customer insights, and market intelligence • Strong customer discovery skills • Proven ability to innovate and translate product opportunities into actionable execution plans • Ability to analyze product performance, customer research, financial information, and competitive data • Excellent written and verbal communication skills • Strong relationship-building and collaboration skills • Permanent resident of the United States; current and continued U.S. residency required to obtain and retain employment

🏖️ Avantages

• Competitive benefits • Professional development opportunities • Collaborative culture built on partnership and purpose • Opportunities to expand skills, take on new challenges, and grow your career

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