Senior Product Operations Manager

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

💵 $129 300 - $172 300 / an

⏰ Temps Plein

🟠 Senior

⚡️ Responsable Opérations Produit

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de First American, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de First American. Vérifiée il y a 4 heures.

Logo of First American

First American

10 000+ employés

Fondée en 1889

🏠 Immobilier

💸 Finance

🏢 Entreprise

Real Estate • Finance • Enterprise

First American est une entreprise historique en activité depuis 1889, ayant évolué pour devenir une organisation de 9 milliards de dollars avec plus de 20 000 employés et plus de 700 bureaux dans le monde entier. L'entreprise propose une gamme de produits et de services qui assistent les acheteurs de maisons, les vendeurs, les entreprises et les investisseurs dans le marché immobilier. Avec un fort accent sur l'engagement des employés et la culture d'entreprise, First American met l'accent sur l'innovation, la technologie et l'implication communautaire, impulsant la transformation au sein de l'industrie immobilière.

Description

• Create and implement plans for pre- and post-product launch processes • Identify and mitigate operational risks affecting delivery timelines, quality, and end-user experience • Identify high-leverage opportunities across product development teams and turn ambiguous problems into actionable paths • Use AI, automation, and emerging capabilities to simplify work and improve decision-making • Experiment with new ways of working and translate successful approaches into scalable team practices • Enable and coach teams on new tools and ways of working • Collaborate with Data Science, Analytics, Product, and Engineering to analyze data and generate insights • Manage the product tool stack and establish usage standards and guidance • Facilitate experiments by establishing best-practice guidelines and tracking and sequencing experiments • Liaise with Product Marketing, Customer Support, and other departments to support product enablement • Collaborate with Product Managers to publish regular reporting for internal stakeholders and leadership

🎯 Exigences

• 5+ years of experience in product operations and/or product management • Direct experience managing product development life cycle processes • Ability to structure complex, loosely defined problems and independently drive outcomes • Strong systems-thinking skills • Hands-on experience using AI and automation • Ability to learn and experiment with emerging technologies and help others adopt new ways of working • Strong judgment and bias toward action • Experience facilitating communication, coordination, and stakeholder alignment • Experience influencing without authority • Experience conducting analysis and translating findings into actionable steps • Experience driving continuous improvement of the product development life cycle • Customer-first mindset • Experience with modern product development approaches • Experience using data mining tools, customer experience management software, and direct observation • Proficiency with MS Office and Teams, Cursor, Claude, Amplitude, Segment, Miro, Jira, and Confluence • Ability to quickly learn and apply new technologies

🏖️ Avantages

• Medical insurance • Dental insurance • Vision insurance • 401(k) • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace and People First culture • Equal opportunity employment

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