Debit Card Dispute Specialist

Emploi pas sur LinkedIn

🕒 il y a 8 jours

🌽 Illinois – Distant

🌽 Illinois – Remote

💵 $24 - $26 / heure

⏰ Temps Plein

🟢 Junior

🚫👨‍🎓 Aucun diplôme requis

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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First American Bank

Site WebLinkedInTous les Emplois

501 - 1000 employés

🏦 Banque

💸 Finance

💳 Fintech

Banking • Finance • Fintech

First American Bank est une institution financière qui offre une gamme de services bancaires, y compris des solutions bancaires personnelles et professionnelles. Ils se concentrent sur la fourniture de produits financiers personnalisés pour répondre aux besoins de leurs clients, garantissant des expériences bancaires efficaces et sécurisées.

Description

• Investigate and resolve debit card disputes by researching and monitoring cases • Ensure Regulation E compliance • Review reports for chargeback statuses • Research cardholder unposted items and prepare checks as needed • Comply with Regulation E, MasterCard rules, network rules, and internal policies and procedures • Process Zelle dispute claims according to policies, procedures, and regulatory requirements • Prepare MasterCard Billing Reports (MCB) • Prepare end-of-the-month status reports • Monitor Account Data Compromise alerts • Warm cards reissued due to Account Data Compromise alerts • Perform general research tasks related to debit card operations • Complete additional assignments and projects designated by management

🎯 Exigences

• High school diploma or equivalent required • Minimum one year of experience in banking or bank-related field required • Previous experience in debit/credit card operations and balancing/account reconciliation preferred • Professional communication skills with internal and external contacts • Ability to tailor messages appropriately to the audience and situation • Effective written communication, including emails, letters, and electronic platforms • Professional spelling and grammar • Professional demeanor, appearance, and presence • Exemplary interpersonal skills and a constructive, solutions-focused approach • Sound professional judgment to balance organizational and customer interests and mitigate risks • Proficiency with Microsoft 365 products and applications • Ability to prepare or review documents, procedures, and reports • Ability to learn new systems and applications and adapt to system upgrades • Must be able to work Monday through Friday, 8:00 a.m. to 5:00 p.m. • Occasional travel to other First American Bank locations, Bank functions, and training facilities may be required • Punctuality required • First American Bank will not sponsor applicants for work visas

🏖️ Avantages

• Additional compensation opportunities may be available • Career development and advancement opportunities • Exposure to special development programs • Full range of benefits for full-time employees • Occasional community and employee engagement events