Senior Analyst

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🧐 Analyste

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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First Stop Health

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2011

🏥 Santé

⚕️ Assurance santé

👥 B2C

Healthcare • Healthcare Insurance • B2C

First Stop Health est un fournisseur complet de services de santé virtuels qui offre une gamme de services incluant des soins d'urgence, des soins primaires, des conseils en santé mentale et du coaching en santé. Conçu pour les particuliers comme pour les entreprises, First Stop Health vise à créer une expérience de santé agréable en fournissant des options de soins accessibles, abordables et engageantes. Leur équipe est composée de médecins certifiés, de diététiciens diplômés, de coachs en santé et de thérapeutes agréés qui collaborent pour soutenir tout le parcours de santé de leurs patients, en garantissant que les soins sont disponibles à tout moment et en tout lieu, via une plateforme numérique conviviale.

Description

• Develop a deep understanding of the end-to-end member lifecycle, analyzing how members engage from eligibility through ongoing care • Identify the highest-leverage opportunities to improve member engagement by analyzing member behavior, uncovering friction throughout the lifecycle, and translating insights into actionable recommendations that shape product, marketing, and operational priorities • Partner closely with cross-functional leaders to define success metrics and measurement strategies for new initiatives • Evaluate the effectiveness of product enhancements, engagement campaigns, operational improvements, and member experience initiatives, helping teams understand what changed, why it changed, and whether to scale, iterate, or pivot • Support a culture of experimentation by identifying opportunities to test new ideas and continuously improve the member lifecycle • Own and professionally manage the Member Growth Analytics scope, driving prioritization based on strategic business objectives and member engagement goals • Serve as the primary analytics partner for cross-functional Member Experience initiatives and working groups, collaborating closely with Product, Marketing, Operations, and executive stakeholders • Ensure projects are effectively scoped, professionally managed, and consistently delivered on time, providing proactive communication on priorities, progress, and risks • Thrive in an evolving environment, using sound judgment to answer important questions even when data, processes, or requirements are imperfect • Balance analytical rigor with pragmatism, identifying the best available approach while clearly communicating assumptions, limitations, and opportunities for further investigation • Partner closely with Product and Data Engineering to recommend enhancements to data collection, instrumentation, metric definitions, and analytical processes that improve our ability to understand and optimize the member lifecycle

🎯 Exigences

• Bachelor's degree in Analytics, Data Science, Business, Economics, or a related quantitative discipline required • Minimum of 5 years of experience in product analytics, growth analytics, business intelligence, customer journey analytics, marketing analytics, or similar analytical roles • Experience partnering closely with Product, Marketing and Operations teams to influence strategic business decisions • Demonstrated experience analyzing customer or member behavior, conversion funnels, engagement, retention, product adoption, or other lifecycle metrics • Experience measuring product features, marketing initiatives, experiments, or customer engagement strategies to inform future investment decisions • Familiarity with healthcare analytics or experience in a healthcare-related industry preferred • Advanced analytical and technical skills, including proficiency with SQL, experience using Python (or a similar analytical programming language), and modern business intelligence tools to perform sophisticated analyses • Strong project management and organizational skills, with the ability to manage multiple priorities simultaneously • Strong analytical reasoning, including the ability to define success metrics, design measurement approaches, evaluate initiatives, and identify the underlying drivers of business performance • Excellent communication skills with the ability to present complex analyses clearly and effectively to technical and non-technical audiences • Ability to recognize data integrity issues and partner on improvements to data quality, instrumentation, and reporting capabilities • Comfortable operating in ambiguity, with the ability to synthesize imperfect information, develop thoughtful hypotheses, and provide actionable recommendations without waiting for perfect data.

🏖️ Avantages

• Various health and medical coverage options • Dental and vision coverage • Disability and life coverage • Monthly medical waiver allowance for waived coverage • Remote-first work environment • Flexible paid time off • Summer Fridays • Employer match 401k plan • Monthly phone stipend • First Stop Health membership benefit providing virtual care solutions