
10 000+ employés
Fondée en 1984
💸 Finance
💳 Fintech
🏦 Banque
Finance • Fintech • Banking
Fiserv est un fournisseur mondial de premier plan de solutions technologiques pour les services financiers. L'entreprise offre une large gamme de services incluant des technologies de paiement et de services financiers pour les particuliers, les entreprises et les institutions financières. Fiserv soutient divers secteurs tels que les grandes entreprises, les petites entreprises, les institutions financières, les coopératives de crédit et le secteur public avec des solutions bancaires numériques, de traitement des paiements et de commerce. Leurs plateformes permettent aux fournisseurs de fintech et de logiciels d'intégrer et de monétiser efficacement les paiements. De plus, Fiserv s'engage en faveur de la responsabilité sociétale des entreprises et a des initiatives pour soutenir les entreprises diverses et de petite taille.
🕒 il y a 2 jours
🗣️🇺🇸🇬🇧 Anglais requis
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10 000+ employés
Fondée en 1984
💸 Finance
💳 Fintech
🏦 Banque
Finance • Fintech • Banking
Fiserv est un fournisseur mondial de premier plan de solutions technologiques pour les services financiers. L'entreprise offre une large gamme de services incluant des technologies de paiement et de services financiers pour les particuliers, les entreprises et les institutions financières. Fiserv soutient divers secteurs tels que les grandes entreprises, les petites entreprises, les institutions financières, les coopératives de crédit et le secteur public avec des solutions bancaires numériques, de traitement des paiements et de commerce. Leurs plateformes permettent aux fournisseurs de fintech et de logiciels d'intégrer et de monétiser efficacement les paiements. De plus, Fiserv s'engage en faveur de la responsabilité sociétale des entreprises et a des initiatives pour soutenir les entreprises diverses et de petite taille.
• Act in partnership with clients to identify their objectives and deliver tailored suggestions and solutions that align with their needs. • Lead and execute client-facing consulting engagements, including: • Tran Code Reviews • Deposit Specification Reviews. • Exception Item Management (EIM) Reviews • Branch Specification Plan Consolidations • End-to-end Deposit Operational Reviews • Review processes and workflows to ensure that deposit products meet client expectations and industry standards. • Document all activities, challenges, and resolutions in a client-facing operational format, providing follow-up support and building strong client relationships. • Communicate customer suggestions for product enhancements and ensure proper handling and follow-up by relevant teams. • Simulate or recreate customer issues to effectively resolve user operating difficulties. • Collaborate with other department personnel to discuss problems or inquiries, offer technical assistance and ensure proper resolution handling. • Work closely with Account Managers and Client Partners to monitor service delivery and product performance. • Participate in ongoing training to achieve the level of technical expertise required to address complex challenges effectively. • Engage actively in team efforts to develop training materials, client presentation methods, and internal Advisory Services administrative processes. • Perform other duties as required to contribute to the overall success of the client advisory team.
• Preferred bachelor's degree in business administration, Finance, or equivalent work experience. • 5+ years of hands-on experience with the Fiserv Premier Core and Premier applications. • Deep functional expertise in deposit products and operations, including: • Demand Deposit Accounts (DDA) • Savings and Money Market accounts • Certificates of Deposit (CDs) • Safe Deposit Boxes • Exception Item Processing and EIM workflows • Retirement Reporting Module • Customer Information File (CIF) • Transaction Management System (TMS) • Demonstrated experience conducting deposit-focused reviews, assessments, or consulting engagements. • Strong background in deposit operations analysis, including fee income, profitability assessment, and product performance evaluation. • Experience working with financial institution operations, back-office processing, and branch-level procedures. • Proven ability to assess complex configurations and translate findings into clear, actionable recommendations. • Willingness to travel domestically 20%-25% as needed for client engagements • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role.
• Fuel Your Life program to support physical, financial, social, and emotional well-being • Paid holidays and generous time away policies • No-cost mental health support through Employee Assistance Programs • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards • Eight Employee Resource Groups to foster a collaborative culture and expand your network • Unparalleled professional growth with training, development, and internal mobility opportunities • Retirement planning and discounted shares with the Employee Stock Purchase Plan • Medical, dental, vision, life, and disability insurance options available day one • Tuition assistance and reimbursement program • Paid parental, caregiver, and military leave
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