Client Success Lead, Wrestling

🕒 il y a 1 mois

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

FloSports

Site WebLinkedInTous les Emplois

201 - 500 employés

FloSports est une entreprise mondiale indépendante de médias sportifs qui propose des événements en direct, un contenu original primé, des expériences sociales continues et des solutions de données sportives complètes à des communautés sportives passionnées et négligées, intéressées par plus de 25 sports différents, y compris le sport automobile, la lutte, le grappling, le hockey, le cheerleading, l'athlétisme, ainsi qu'une large gamme d'activités sportives universitaires de la NCAA.

Description

• Ensure success for our wrestling software partnerships including but not limited to state associations and coaches’ associations. • Administer setup of season management including weight management and seed system creation for all partners. • Execute all post season advancement for our wrestling state partnerships. • Coordinate and ensure prompt payment of all weight management and postseason invoices. • Serve as day-to-day contact and assist partners as needed with tasks such as weight management and troubleshooting. • Resolve all software support ticket escalations in a timely manner and serve as a liaison to our customer success team. • Oversee customer product documentation and knowledge base for our wrestling software.

🎯 Exigences

• Strong communication skills and the ability to build strong relationships • High level knowledge of Wrestling • You love problem solving, creating efficiencies and improving processes • Self-starter with excellent planning, time management and organization skills. • Detail-oriented, reliable, and in possession of a strong work ethic. • Ability to quickly navigate and search the internet • Capable of managing a heavy workload and adaptable to change • Tech savvy and able to thrive in a fast paced, team environment • Bachelor’s degree in any discipline • 1-2 years relevant experience in account management and/or a position with direct client/partner communication • Must be fluent in English.

🏖️ Avantages

• Recognized three years in a row as a Top Workplace by the Austin-American Statesman • Flexibility at work - you can take control of your profession and personal schedule • All-hands events hosted annually in beautiful Austin, Texas • Annual equity awards for all top performers • Competitive and comprehensive medical, dental and vision plans • Peace of mind through company-paid short-term disability, long-term disability and life insurance • Generous 401(K) company match vested immediately • Progressive parental leave policies • Flexible paid time off • Hack-a-thons and a full calendar of team-building and social events • Company donation to youth teams and leagues that our employees coach • Stocked snack bar, catered lunch and breakfast tacos every week