Manager, Valve Technical Services – Development

🕒 il y a 18 jours

⛷️ Utah – Distant

infoinfo

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of FloWorks

FloWorks

501 - 1000 employés

Fondée en 1974

🍽️ Alimentation et boissons

💼 Conseil

📦 Logistique

💰 Debt financing en 2025-01

Food & Beverage • Consulting • Logistics

FloWorks est un fournisseur et distributeur mondial de solutions de gestion de flux, spécialisé dans les vannes, l'automatisation, les pompes, les équipements tournants, les systèmes de gestion des fluides, ainsi que les tuyaux spéciaux, raccords et brides. À travers un réseau d'entreprises certifiées ISO 9001:2015, récompensées pour leur excellence et ses 50+ emplacements à travers l'Amérique du Nord, FloWorks fournit, propose des services et supporte des produits de vannes manuelles et automatisées, des tuyaux spéciaux, raccords et brides, et des équipements tournants pour les clients industriels, mettant l'accent sur la sécurité, la qualité, la distribution rapide, et des relations étroites avec les fabricants. Les principaux marchés finaux incluent la chimie et pétrochimie, la production et les énergies renouvelables, les semi-conducteurs, la pharmaceutique, l'alimentation et les boissons, le secteur maritime/offshore, et les solutions de refroidissement des centres de données.

Description

• Serve as senior subject matter expert for control valves, automated valve assemblies, pneumatic and electric actuators, positioners, instrumentation, diagnostics, repair, calibration, and testing • Develop and deliver classroom, shop-based, and field training for valve technicians, sales personnel, and associates • Mentor technicians and establish competency standards, training plans, qualification criteria, and continuing development requirements • Provide customer-facing technical training on control valve operation, maintenance, diagnostics, reliability, and valve automation • Support troubleshooting, root-cause analysis, commissioning, startup, and field service for complex or critical valve applications • Assist with planning, layout, equipment selection, workflow design, safety considerations, and startup of valve automation and service facilities in Phoenix, Salt Lake City, Denver, and other locations • Standardize assembly, calibration, testing, documentation, quality-control, and service practices across company locations • Provide technical support to valve automation operations in Midland, Borger, and other existing or future service locations • Partner with operations, sales, engineering, and leadership to evaluate technical requirements, service capabilities, staffing, equipment, and expansion priorities • Review customer specifications, valve data, service histories, diagnostic results, and application conditions to recommend technically sound solutions • Support development of work instructions, test procedures, inspection criteria, training materials, troubleshooting guides, and service documentation • Assist with evaluation, onboarding, and technical assessment of valve technicians and service personnel • Represent the company during customer visits, technical presentations, training events, plant outages, and field-service activities • Provide hands-on field support when required • Identify opportunities to improve service quality, efficiency, safety, reliability, and customer support • Perform other duties and support strategic valve service initiatives as assigned

🎯 Exigences

• High school diploma or GED required • Technical degree, engineering degree, or advanced industry training preferred • Extensive progressive experience with control valves, valve automation, valve repair, field service, diagnostics, commissioning, and industrial process applications • Demonstrated expertise with severe-service and general-service control valves, actuators, digital and pneumatic positioners, accessories, and related instrumentation • Experience leading field-service activities, technical teams, training programs, or multi-location technical initiatives strongly preferred • Ability to diagnose complex valve and automation problems and communicate findings clearly to technicians, customers, sales teams, and leadership • Ability to read and interpret P&IDs, engineering drawings, valve data sheets, customer specifications, diagnostic reports, test documentation, and manufacturer instructions • Working knowledge of applicable control valve, pressure testing, safety, and quality standards • Strong presentation, coaching, mentoring, documentation, and interpersonal skills • Ability to work independently in a remote role while coordinating priorities across multiple facilities and business teams • Proficiency with Microsoft Office and ability to learn company business, service, and documentation systems • Valid driver license and ability to meet customer-site access requirements • Frequent overnight travel, generally more than 50% of the time • Ability to wear required personal protective equipment and access industrial customer sites, shops, and field locations • Ability to lift, push, or carry items up to 50 pounds, with assistance or lifting equipment when appropriate

🏖️ Avantages

• Medical, Dental & Vision Insurance with multiple plan options • Company-paid Life and Disability Insurance • 401(k) with company match • Health Savings & Flexible Spending Accounts • Supplemental coverage (Accident, Critical Illness, Hospital Indemnity) • Employee Assistance Program • Identity Theft Protection at discounted rates

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