Senior Construction Account Manager

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🌽 Illinois – Distant

infoinfo

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Fortive, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de Fortive. Vérifiée il y a 2 heures.

Logo of Fortive

Fortive

10 000+ employés

Fondée en 2016

🏥 Santé

🏭 Fabrication

📦 Logistique

💰 Post-IPO Equity en 2020-03

Healthcare • Manufacturing • Logistics

Fortive est un groupe mondial de technologies industrielles, spécialisé dans la fourniture de solutions avancées pour la santé, de solutions d’exploitation intelligentes et de technologies de précision. Fort de 18 000 collaborateurs, Fortive s’attaque à des défis techniques complexes afin de rendre les opérations industrielles plus sûres, plus intelligentes et plus efficaces. L’entreprise met l’accent sur la durabilité, l’intégrité et l’amélioration continue, en œuvrant pour un avenir plus robuste, plus sûr et plus intelligent. Fortive a été reconnue comme l’une des entreprises les plus responsables des États‑Unis, démontrant son engagement en faveur d’un impact social et environnemental positif.

Description

• Manage assigned accounts and develop positive relationships with customers and construction contractors • Serve as subject matter expert on construction contracts, proposals and operations • Drive client retention, renewals, upsells and client satisfaction • Oversee project support, including scope development, material take-offs from plans and specifications, proposal review and construction management • Manage Account Managers on day-to-day operational processes, contract renewals, schedules, troubleshooting and software training • Identify root causes of customer success and failures and drive process enhancement requirements • Partner with internal cross-functional teams to exceed customer goals and performance metrics • Provide input on new processes and workflows • Maintain superior customer service, operational excellence and strategic insight • Work with Finance on billing setup and invoicing • Hire and develop staff, including setting objectives and conducting performance reviews • Coach and guide team members • Participate in budget development, revenue forecasting and profit-and-loss management • Deliver program reviews to client senior management • Assist the sales team in identifying business opportunities outside Job Order Contracting

🎯 Exigences

• Bachelor’s degree preferred in appropriate field of study or equivalent work experience • 5+ years of construction procurement, construction management, or general contracting related experience related to healthcare construction and construction management • Knowledge of key concepts including plans, deliverables, scope and tasks • Confident communication skills and ability to work collaboratively with internal and external organizations • Ability to build relationships and gain trust through communication, expectation setting and completion of planned deliverables • Sound decision-making, analytical and organizational skills in a fast-paced environment • Consultative approach to managing complex client relationships • Ability to prioritize multiple responsibilities across multiple projects • Working knowledge and experience preparing and processing construction bid documents • Ability to identify client or staffing issues, create effective solutions, and know when to escalate • Valid US driver’s license • Ability to travel 50–70% of the time within the assigned geographic area (Cook County, Illinois)

🏖️ Avantages

• Medical, dental, vision, life and LTD insurance • HSA • 401(k) retirement plan • Bonus eligibility as part of the total compensation package • Equal opportunity employer • Reasonable accommodations for applicants with disabilities

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