Channel Sales Manager – East

🔥 il y a 10 heures

🍂 Massachusetts – Distant

🍂 Massachusetts – Remote

💵 $173 230 - $213 990 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🤑 Commercial

🦅 Parrain de Visa H1B

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Freshworks

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2010

💼 Conseil

📣 Marketing

📦 Logistique

💰 €85 000 000 Secondary Market en 2020-01

Consulting • Marketing • Logistics

Freshworks est une entreprise qui fournit des logiciels puissants et faciles à utiliser pour le service client, la gestion des services informatiques, l'automatisation des ventes et l'automatisation du marketing. Elle propose une gamme de produits, notamment Freshdesk, Freshservice, Freshsales, Freshchat et Freshmarketer, tous enrichis par l'intelligence artificielle pour améliorer la productivité et l'efficacité. Avec des solutions conçues pour améliorer l'engagement client et soutenir les opérations informatiques, Freshworks sert plus de 68 000 entreprises dans le monde entier. Leurs plateformes alimentées par IA, comme le Freddy AI Agent, visent à offrir un service rapide et toujours disponible, rendant le travail plus facile et plus efficace pour les équipes dans divers secteurs.

Description

• Build and expand relationships with strategic channel partners, distributors, and solution providers across North America • Drive indirect revenue and partner-led growth in a quota-carrying role • Develop and execute joint business plans for pipeline generation, partner engagement, and indirect revenue growth • Build and maintain executive-level partner relationships and serve as a trusted advisor • Collaborate with Sales, Solutions Engineering, Marketing, Partner Enablement, and the global Partner organization on go-to-market strategies • Drive partner recruitment, onboarding, enablement, and ongoing success • Identify and develop new partnership opportunities • Coordinate joint marketing initiatives, sales campaigns, and partner events • Advocate internally for partner needs and provide market feedback • Forecast partner pipeline and revenue while achieving or exceeding sales targets

🎯 Exigences

• 5+ years of experience in Channel Sales, Partner Sales, Alliance Management, or indirect sales within a SaaS or enterprise software company • Demonstrated success managing strategic partner relationships and achieving or exceeding quota • Experience building partner-generated pipeline and driving indirect revenue growth through channel ecosystems • Strong executive presence and ability to influence internal and external stakeholders • Ability to develop and execute strategic business plans with measurable outcomes • Excellent communication, negotiation, and relationship-building skills • Strong project management and organizational skills; ability to manage multiple priorities • Comfortable working across global, cross-functional teams in a matrixed organization • Experience with CX platforms such as Zendesk, Salesforce Service Cloud, ServiceNow, Intercom, Genesys, NICE, or similar solutions strongly preferred • Understanding of customer support, omnichannel engagement, contact center, automation, or AI-powered customer service solutions • Live in the Eastern Time Zone • Bachelor's degree or equivalent professional experience

🏖️ Avantages

• Multiple options for dental, medical, vision, disability, and life insurance • Equity + ESPP • Flexible PTO • Flexible spending • Commuter benefits • Wellness benefits • Adoption and parental leave benefits • Variable compensation eligibility