Account Manager

Emploi pas sur LinkedIn

🕒 il y a 7 mois

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Fringe

Fringe

51 - 200 employés

👥 RH Tech

☁️ SaaS

⚡ Productivité

HR Tech • SaaS • Productivity

Fringe est une plateforme de premier plan conçue pour améliorer l'expérience et le bien-être des employés en offrant un large éventail d'avantages de style de vie, de programmes de reconnaissance et d'outils d'engagement. Adaptée aux équipes RH et à la gestion du personnel, elle consolide divers programmes d'avantages en une solution unique, permettant aux entreprises d'attirer les meilleurs talents, d'améliorer la rétention et de favoriser le bien-être des employés au sein de forces de travail diverses et à distance. En rationalisant les processus administratifs et en se concentrant sur les besoins des employés, Fringe permet aux organisations d'optimiser leur investissement dans les efforts d'engagement des employés.

Description

• Own and grow relationships with PERQ’s largest and most strategic multifamily accounts. • Serve as the primary point of contact for executive stakeholders and decision-makers. • Lead portfolio-level account planning, business reviews, and strategic roadmaps. • Partner with clients to define measurable business outcomes and track ROI. • Identify opportunities for cross-sell and upsell across client portfolios. • Monitor account health and proactively mitigate risks to retention. • Collaborate with internal teams (Digital Advertising, Product, Support, Enablement) to deliver seamless client experiences. • Act as the “voice of the customer” in internal planning—informing product development, service delivery, and strategic initiatives. • Negotiate renewals and multi-year agreements in alignment with client and company goals.

🎯 Exigences

• 7+ years of account management experience in multifamily, SaaS, or digital marketing; with proven success supporting enterprise and national portfolios. • Established network across Texas, Southeast, or West Regions with trusted relationships in the multifamily space. • Demonstrated ability to manage $3M+ in ARR portfolios while maintaining 90%+ retention. • Skilled at building executive-level relationships while maintaining engagement with day-to-day operators. • Strong business acumen with the ability to connect digital marketing strategies to client financial outcomes. • Demonstrated success in expanding accounts through upselling and cross-sell strategies. • Excellent communication and presentation skills, confident in front of executives and skilled at simplifying complex data. • Highly organized, proactive, and detail-oriented with the ability to manage complex account plans. • Collaborative leader who partners cross-functionally and can influence without direct authority. • Thrives in a dynamic, fast-paced environment and adapts quickly to change.

🏖️ Avantages

• Comprehensive health benefits, (medical, dental, vision available) • 401K Plan • Paid-Time Off (Vacation, Holidays, Extended Holiday Break in December) • Community Giveback Program

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