Senior Construction Defect Claims Manager

🕒 il y a 22 jours

🐊 Florida – Distant

🐊 Florida – Remote

⏰ Temps Plein

🟠 Senior

👔 Manager

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Frank Winston Crum Insurance

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2003

🤝 B2B

Insurance • B2B • Risk Management

Frank Winston Crum Insurance est un fournisseur d'assurance dévoué axé sur le soutien aux petites entreprises grâce à une gamme de produits d'assurance spécialisés, comprenant l'indemnisation des travailleurs, la responsabilité civile générale, le transport maritime intérieur et les services de co-emploi (PEO). L'entreprise se distingue par des solutions créatives et agiles conçues pour aider les entreprises à construire des bases stables pour un succès à long terme. Avec un engagement fort envers les communautés locales et une approche axée sur la sécurité, Frank Winston Crum Insurance veille à ce que ses clients reçoivent des soins personnalisés tout en gérant efficacement les risques et les réclamations.

Description

• Manages and is responsible for a Construction Defect claims team of adjusters and inventory consisting of a varying degree of complexity in the claims inventory and includes litigation depending on the CD team assignment. • Implements policy, and procedures, and provides oversight of the assigned team CD team at the direction of the CD Director of Casualty Claims to optimize claims resources, outcomes and expenses. • Provides support, guidance, leadership, motivation, developmental resources and appropriate coaching to promote maximum performance and development of assigned adjusters. • Identifies and advises management of trends, and opportunities to achieve better outcomes as well as recommends a course of action. • Suggests new procedures and ideas for continuous process improvement and assists in developing training for claims adjusters and implements established procedures including the proper escalation of claims. • Provides performance management activities for direct reports measured against business objectives and claims activity. • Provides subject matter expertise on technical claims assigned to the CD team. • Analyzes data properly including litigation metrics, manages loss and expense reserves, provides insight and analysis on trends in development, develops and provides reports as requested by the CD Claims Director. • Authorizes Reserves and Settlements within established authority and properly escalates claims above reserve and settlement authority. • Reviews all new losses and gives directions to claims staff daily to ensure timely and appropriate claim handling and management of reserves. • Administers company personnel policies in all areas: assists the CD Director with hiring and interviews, and implements performance objectives, and conducts performance discussions. • Participates in claim file audits or reviews to identify opportunities for improvement. • Maintains diaries and reviews claims to confirm appropriate claim handling, coverage, reserving, documentation and communication in order to provide excellent customer service, avoid complaints, and obtain optimal outcomes. • Follows litigation management protocols. • Participates in projects as requested.

🎯 Exigences

• Must hold Proper adjuster licenses in Florida and other states with the ability to obtain additional licenses as needed. • High school education or equivalent. • College Degree preferred. • 10 years of general liability claims adjusting experience. • 5 years of supervisory experience.

🏖️ Avantages

• Health Insurance is zero dollar paycheck cost for employee's coverage and a low cost for family plan. • Dental and Vision Insurance • Short Term Disability and Term Life Insurance at no cost to the employee • Long Term Disability and Voluntary Term Life Insurance • Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance • 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match • Flexible Spending Accounts for Medical and Dependent Care Reimbursement • Health Savings Account funded by FrankCrum • Paid time off and holiday pay • Education Benefit Program at the IRS Maximum allowance • PTO cash out • Tickets at Work • Alero Financial and its robust credit union benefits program • Employee and client referral bonus programs • Disaster Relief Fund for employees