Senior Product Service Specialist – Water Heaters

Emploi pas sur LinkedIn

🔥 il y a 7 heures

🐊 Florida, Iowa, +8 états de plus – Distant

🐊 Florida – Remote 🌾 Iowa – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

⏰ Temps Plein

🟠 Senior

👻 Score fantôme 23%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

GE Appliances, Recreational Living

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 1907

🏭 Fabrication

👥 B2C

🛒 Commerce de détail

Manufacturing • B2C • Retail

GE Appliances, Recreational Living, est un fournisseur de premier plan d'appareils électroménagers et de style de vie. La société propose une large gamme de produits, y compris des réfrigérateurs, des cuisinières, des lave-vaisselle, des micro-ondes, des lave-linge, des sèche-linge, des climatiseurs et de petits appareils tels que des mixeurs, des cafetières, et plus encore. GE Appliances s'efforce de fournir des solutions innovantes et économes en énergie pour les foyers modernes, intégrant la technologie intelligente et des designs sophistiqués. L'entreprise s'engage à améliorer la vie quotidienne avec des appareils qui allient style et fonctionnalité.

Description

• Serve as a primary technical resource for customers, distributors, dealers, and authorized service partners on water heater installation, operation, troubleshooting, and service questions • Provide technical support for application questions, startup and commissioning concerns, troubleshooting, and escalated service issues • Support field and customer issue resolution through technical guidance and internal coordination • Gather data, identify issue patterns, and partner with engineering and quality teams on root-cause analysis • Evaluate recurring service and product issues and recommend corrective actions, guidance updates, or process improvements • Represent service perspectives in new product introductions, product changes, and issue-resolution discussions • Partner with engineering, quality, product management, sourcing, service, and sales teams • Support on-site or virtual technical training and troubleshooting • Review, edit, author, and maintain installation instructions, service literature, troubleshooting guides, wiring diagrams, bulletins, FAQs, product updates, and technical guidance • Track field and customer issue trends and support readiness for product updates and launches • Participate in service-process improvement, field-support effectiveness, and product-issue reduction projects • Perform other related duties as assigned

🎯 Exigences

• High school diploma, GED, or equivalent • Completion of a technical degree, trade program, certification, or equivalent combination of education and relevant experience • Licensed Master Plumber • Minimum 5 years of relevant experience in field service, technical product support, troubleshooting, service operations, or a related technical discipline • Experience supporting, servicing, installing, or troubleshooting heat pump, gas, or electric water heaters • Ability to diagnose technical product issues and provide practical service guidance • Experience reading and applying installation instructions, service manuals, schematics, wiring diagrams, or troubleshooting materials • Ability to work independently with limited supervision • Strong technical and analytical judgment • Working knowledge of water heater products and service requirements • Proficiency with technical documentation and Microsoft Office tools • Must reside in the Central or Eastern Time Zone • Must be authorized to work in the U.S. • Preferred: experience across heat pump, gas, and electric water heater categories; distributor, dealer, servicer, or channel-partner support; relevant trade, plumbing, HVAC, gas, or electrical certification; technical documentation authorship; product launch, warranty issue resolution, or cross-functional escalation experience

🏖️ Avantages

• Flexible work arrangement balancing individual, team, and organizational needs • 25–50% domestic travel based on business need • Equal Opportunity Employer • Disability accommodations available • E-Verify participation and employment authorization support