Field Service Engineer, Telemetry and Monitoring

🔥 il y a 15 heures

🌪️ Kansas, Oklahoma, +1 états de plus – Distant

🌪️ Kansas – Remote 🌪️ Oklahoma – Remote 🤠 Texas – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🔧 Ingénieur Service Itinérant

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GE HealthCare

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1892

🏥 Santé

💊 Pharmaceutique

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare est un leader des soins de précision, dédié à fournir des technologies innovantes et des solutions intégrées qui améliorent les services de santé. En tant qu'entreprise autonome, elle se concentre sur l'imagerie, l'échographie et les technologies de l'information en santé, permettant aux cliniciens d'améliorer les résultats pour les patients grâce à des technologies médicales avancées et des solutions de soins personnalisées. Avec un investissement significatif en recherche et développement, GE HealthCare vise à transformer les soins de santé en rendant les hôpitaux plus efficaces et les thérapies plus précises.

Description

• Perform on-time and accurate Preventative Maintenance, Field Modification Instructions, and Instrument Service Information tasks • Assist experienced field engineers with equipment installation • Perform basic troubleshooting and service repairs on designated monitoring and telemetry equipment • Communicate and partner with teammates, colleagues, and customers to resolve issues and ensure follow-up • Recommend value-added services to improve customer operations • Maintain customer service logs and internal service records • Order repair parts and manage cycle times • Use the GEHC escalation process and collaborate with regional and national support on corrective action plans • Serve as a member of the account community for key accounts • Engage commercial counterparts, identify sales leads, participate in sales opportunities, and support revenue programs • Build customer relationships and deliver customer satisfaction through Service Excellence • Monitor competitor information and market trends • Answer service calls independently within one year of employment

🎯 Exigences

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; or equivalent military education • Participation in the formal GEHC Biomed/FE Services Internship or Military Externship program is accepted • High School Diploma/GED and 4 or more years of experience servicing electronic equipment is an alternative qualification • Experience with web applications and Microsoft Suite products • Legal authorization to work in the United States • Must comply with GEHC's standard background check, including a post-offer drug test • Must comply with customer access policies, including required immunizations and potentially additional drug tests or background checks • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods • Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity • Required vision abilities may include color, close, distance, peripheral, and depth perception • Must have and maintain a valid driver's license • Willingness to work after hours or a rotating on-call schedule, including weekends, as necessary

🏖️ Avantages

• Relocation is available • Professional development • Competitive compensation • Great work environment • Career opportunities • Culture that fosters care, collaboration and support • Relocation Assistance Provided: Yes