Manager, Digital Platforms

🕒 il y a 5 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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GE HealthCare

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1892

🏥 Santé

💊 Pharmaceutique

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare est un leader des soins de précision, dédié à fournir des technologies innovantes et des solutions intégrées qui améliorent les services de santé. En tant qu'entreprise autonome, elle se concentre sur l'imagerie, l'échographie et les technologies de l'information en santé, permettant aux cliniciens d'améliorer les résultats pour les patients grâce à des technologies médicales avancées et des solutions de soins personnalisées. Avec un investissement significatif en recherche et développement, GE HealthCare vise à transformer les soins de santé en rendant les hôpitaux plus efficaces et les thérapies plus précises.

Description

• Support the operational management and continuous improvement of commercial digital platforms • Drive platform stability, reliability, and scalability through standardized operating procedures and governance practices • Monitor operational performance metrics, service levels, and platform health indicators • Coordinate cross-functional teams to resolve operational issues and implement process improvements • Establish and maintain standard work practices that improve consistency and execution quality • Identify operational risks and drive mitigation activities • Manage operational activities across the customer lifecycle, including pre-deal assessments, implementation readiness, go-live coordination, and post-launch reviews • Ensure operational readiness across internal teams before customer deployments and launches • Coordinate launch activities and transition plans for customer onboarding and adoption • Develop and maintain repeatable execution models • Facilitate cross-functional readiness reviews and governance meetings • Implement and maintain operational processes, tools, and workflows supporting platform delivery and customer success • Track program milestones, dependencies, risks, and action plans • Prepare operational metrics, performance reporting, and status updates for governance reviews • Ensure adherence to operational standards, policies, and best practices • Document and continuously improve operating procedures and service delivery processes • Analyze operational and customer performance data to identify improvement opportunities • Drive initiatives improving efficiency, quality, scalability, and customer outcomes • Support root-cause analysis and corrective action planning • Develop reporting mechanisms for platform health, customer readiness, and operational performance • Promote operational excellence, accountability, and continuous improvement

🎯 Exigences

• Degree or background in Information Technology, Engineering, Computer Sciences, or a related field (listed under Desired Qualifications) • Experience in digital platform operations, program management, customer success operations, implementation management, or operational excellence roles • Experience working in cross-functional environments supporting enterprise software, SaaS, digital services, or healthcare technology platforms • Experience in Cyber operations, AWS disciplines, Cloud operations and deployment, IT infrastructure and governance • Strong project and program management skills with the ability to manage multiple priorities simultaneously • Excellent analytical, organizational, and problem-solving capabilities • Strong stakeholder management and communication skills • Experience supporting commercial digital products or healthcare technology solutions (Preferred Qualifications) • Knowledge of Agile, Lean, Six Sigma, ITIL, or related operational methodologies (Preferred Qualifications) • Experience managing customer onboarding, implementation, or go-live activities (Preferred Qualifications) • Familiarity with operational reporting, KPI management, and governance processes (Preferred Qualifications) • Commitment to company behaviors: humility, trust, transparency, focus, ownership, and integrity

🏖️ Avantages

• Total rewards package • Salary and benefits • Career opportunities • Culture that fosters care, collaboration and support • Relocation assistance not provided