Staff Product Manager, Transactions & Trust

Emploi pas sur LinkedIn

🕒 il y a 26 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🔴 Expert

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

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GetMyBoat

11 - 50 employés

🛍️ eCommerce

👥 B2C

🏪 Place de marché

💰 €21 000 000 Series B en 2022-02

eCommerce • B2C • Marketplace

GetMyBoat révolutionne le monde du nautisme en alimentant le plus grand marché de location et de charter de bateaux. Avec plus de 150 000 annonces dans 184 pays et 9 300 lieux, une expérience est disponible aussi bien pour les néophytes que pour les marins expérimentés. Vivez l'expérience nautique ⛵Lancé à San Francisco en 2013, GetMyBoat permet aux propriétaires de tous types d'embarcations, des kayaks et voiliers aux bateaux à moteur et yachts, de proposer leur bateau à la location ou au charter. De la Californie à la Croatie, nos utilisateurs peuvent rechercher, trouver et réserver la bateau de leurs rêves. Vivez l'expérience nautique.

Description

• Own the full money path from booking through financial settlement across both brands, web, and mobile • Lead strategy for checkout, payments, payouts, fees, insurance, credits, and dispute resolution • Define insurance positioning by region, coverage verification, pricing, and international operation • Build adjustable fee structures and transparent guest/operator fee breakdowns • Own policies and workflows for trip changes, credits, refunds, and disputes • Lead migration to a single review system across both brands • Drive outcomes including checkout conversion, payment success, payout accuracy and timing, dispute rates, and on-platform transaction share • Influence finance, operations, support, insurance partners, and product teams through shared goals • Mentor PMs, contribute to hiring, and improve product development practices • Conduct weekly discovery with guests and operators, review support queues, and participate in dispute reviews • Define success signals, monitor post-release results, and stop ineffective initiatives • Ship through guarded rollouts, reversible changes, and trusted reconciliation • Document product decisions in RFCs and architecture decision records • Participate in finance reviews, insurance-partner calls, and operator issue investigations

🎯 Exigences

• Owned strategy for checkout, payments, or payouts in a two-sided marketplace with company-level impact • Authored product strategy rather than only executing it • Experience hitting ambitious, cross-functional OKRs • Experience unblocking high-stakes decisions involving legal, finance, partners, or leadership • Experience making pricing or fees transparent without losing revenue • Experience treating cancellation, refund, credit, or dispute rules as product to build, test, and improve • Experience improving PM capability through mentorship, hiring, or team-process improvements • Insurance products, embedded insurance, or coverage verification experience is helpful • Hands-on experience with payment processors, marketplace payouts, or split payments is helpful • Experience building configurable fee or pricing systems is helpful • Chargeback and dispute operations experience is helpful • Experience migrating live transactions between platforms without disrupting bookings is helpful • Review and reputation systems experience is helpful • Experience in travel, rentals, or local-services marketplaces at scale is helpful • Comfort pulling your own data is helpful • Ability to work remotely with high overlap with US Eastern hours

🏖️ Avantages

• Remote work • High overlap with US Eastern hours • Dedicated designer • Fully resourced product team • Relevant degrees welcome but not required • Shipped, measured work valued over credentials

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