Parts Services Specialist

🕒 il y a 7 jours

🇺🇸 États-Unis – Télétravail

💵 $72 400 - $108 600 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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GE Vernova

Site WebLinkedInTous les Emplois

10 000+ employés

💼 Conseil

📦 Logistique

🏭 Fabrication

Consulting • Logistics • Manufacturing

GE Vernova est un leader du secteur de l’énergie fort de plus de 130 ans d’expérience, engagé à électrifier le monde tout en le décarbonant. L’entreprise propose un large portefeuille de solutions énergétiques, incluant des technologies gaz, hydroélectriques, nucléaires et éoliennes, afin de fournir une énergie fiable, abordable et durable. Avec un fort accent mis sur l’innovation, GE Vernova joue un rôle majeur dans la réduction de l’empreinte carbone des systèmes énergétiques mondiaux et accompagne la transition vers des émissions nettes nulles d’ici 2030.

Description

• Process customer quotations and orders for the Boiler Parts Customer Service Team in the Americas Region • Review customer requests, understand customer needs, and define scope with internal team members • Suggest process improvement ideas and promote a lean mindset • Review Tableau reports to ensure the team meets business operating plans • Lead team members during execution and provide training to new hires • Assist the People Leader with projects • Develop quotations and proposals using established processes and procedures • Execute orders by managing milestones and facilitating communication among suppliers, product lines, and customer contacts • Follow projects through to completion and identify purchase-order red flags • Handle multiple customer requirements and select appropriate communication methods • Gain cooperation from other teams to fulfill customer requirements • Provide quotes and process orders promptly • Classify and assign work to the appropriate product segment • Prioritize work to meet deadlines • Serve as the day-to-day customer point of contact • Resolve invoice disputes, material returns, NCRs, and customer complaints • Expedite emergency shipments and check order status • Follow up on open sales opportunities and provide competitive feedback • Use accepted sales techniques to persuade customers • Build rapport with customers and travel to customer sites as needed

🎯 Exigences

• Bachelor’s degree from an accredited university or college, or high school diploma/GED with at least 4 years of experience in Services • Legally authorized to work in the United States • Restricted to U.S. persons due to access to export-controlled technology • Proof of U.S. person status required prior to employment • Successful completion of a drug screen, as applicable • Strong interpersonal, customer focus, communication, and organizational skills • Ability to multitask in a fast-paced environment • Experience with MS Office programs • Aptitude to learn additional software packages • Knowledge of SAP software preferred • Advanced experience with Incoterms and market pricing • Foreign language skills • Ability to review Tableau reports • Ability to travel to customer sites

🏖️ Avantages

• Discretionary annual bonus • Medical, dental, vision, and prescription drug coverage • Health Coach access • Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services • GE Vernova Retirement Savings Plan • Tax-advantaged 401(k) savings opportunity with company matching contributions • Company retirement contributions • Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off • Professional development and continued on-the-job learning opportunities • Relocation assistance not provided