Senior Engagement Manager

🕒 il y a 7 jours

🇩🇪 Allemagne – Télétravail

⏰ Temps Plein

🟠 Senior

👔 Manager

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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GitLab

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2014

💼 Conseil

📣 Marketing

🤖 Intelligence artificielle

💰 Secondary Market en 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab est une plateforme DevOps complète, proposée sous la forme d’une application unique, qui change en profondeur la manière dont les équipes Développement, Sécurité et Ops collaborent et construisent des logiciels. De l’idée à la production, GitLab aide les équipes à réduire le temps de cycle de plusieurs semaines à quelques minutes, à diminuer les coûts de développement et le time to market, tout en augmentant la productivité des développeurs.

Description

• Structure services engagements that create partnership and shared success with customers • Design, position, and close outcome-oriented professional services engagements • Translate complex DevSecOps and digital transformation initiatives into measurable outcomes • Build trusted advisor relationships with division chiefs, program managers, technical leaders, customers, and partners • Conduct discovery sessions with prospects and Systems Integrators • Design services proposals aligned with customer success metrics and objectives • Structure commercial proposals, including staff augmentation and packaged offerings • Develop custom-scoped SOWs and staffing plans for complex implementations • Partner with technical architects, delivery leaders, account executives, solutions architects, sales, and engagement leadership • Guide customers through scope, pricing, procurement, contracting, and acquisition processes • Manage project- and account-level escalations • Position consulting, training, success tiers, and additional solutions • Facilitate implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering • Forecast services bookings and track bookings, margin, and attachment KPIs • Own the engagement lifecycle from discovery and pre-sales solutioning through transition to delivery • Feed customer insights into sales, delivery, and practice management • Provide recommendations on risk management, negotiation strategies, and commercial structures • Train field teams on positioning and selling professional services • Share trends and feedback to improve go-to-market content and operational processes

🎯 Exigences

• Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region • Proven success operating in a pre-sales context • Experience conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects • Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives • Ability to connect technical solutions to mission objectives and measurable business outcomes • Effective communication and interpersonal skills with executive presence • Ability to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders • Highly developed facilitation, negotiation, and problem-solving skills • Ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies • Experience working cross-functionally with sales, solutions architecture, delivery, and operations teams • Ability to work autonomously and asynchronously in a fully remote setting • Ability to manage multiple complex opportunities while maintaining accurate forecasting • Alignment with GitLab values and goals

🏖️ Avantages

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave • Fully remote work arrangement