Senior Manager, Public Sector Renewals

🕒 il y a 7 jours

🇺🇸 États-Unis – Télétravail

💵 $120 400 - $180 600 / an

⏰ Temps Plein

🟠 Senior

👔 Manager

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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GitLab

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2014

💼 Conseil

📣 Marketing

🤖 Intelligence artificielle

💰 Secondary Market en 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab est une plateforme DevOps complète, proposée sous la forme d’une application unique, qui change en profondeur la manière dont les équipes Développement, Sécurité et Ops collaborent et construisent des logiciels. De l’idée à la production, GitLab aide les équipes à réduire le temps de cycle de plusieurs semaines à quelques minutes, à diminuer les coûts de développement et le time to market, tout en augmentant la productivité des développeurs.

Description

• Lead, coach, and develop Renewal Managers, building a high-accountability, high-trust culture • Own the Public Sector renewal operating rhythm and improve forecast accuracy across retention, contraction, churn, expansion, timing, and confidence • Run a consistent weekly forecast process from individual contributor updates through Public Sector leadership and executive forecast reviews • Maintain a forward-looking view of material renewal risks, with a business reason, mitigation plan, directly responsible individual, timeline, and escalation path for each • Lead Public Sector risk reviews and cross-functional action plans • Distinguish churn and contraction from migration, consolidation, timing, procurement, data-quality, and customer-coverage issues • Improve renewal playbooks, data quality, reporting, systems, automation, and process adoption with Renewals Operations and adjacent operations teams • Own workforce planning, coverage, territory, role-progression, and leadership plans for the Public Sector Renewal Manager team • Clarify decision rights and handoffs across the customer lifecycle while keeping Renewal Managers accountable for the commercial renewal motion • Partner with Sales, Customer Success, Solutions Architecture, Finance, Legal, Deal Desk, Product, Operations, and channel partners to drive durable renewals

🎯 Exigences

• Experience leading in renewals, customer success, account management, sales, or a related business-to-business software function • Experience leading renewal managers with a track record of developing talent and improving team performance • Success driving predictable retention, renewal, expansion, and forecast outcomes across a complex customer portfolio • Understanding of subscription economics, churn/contraction, mitigation strategies, renewal strategy, commercial negotiation, customer risk, executive engagement, and multi-stakeholder procurement cycles • Ability to build operating models, playbooks, and processes that scale beyond individual effort • Use Salesforce, customer-health systems, dashboards, forecasts, and business metrics to make decisions • Ability to communicate complex topics clearly to executives and cross-functional teams • Experience supporting US Public Sector customers, including Federal, State and Local, and Education markets, is required • Familiarity with government procurement, funding cycles, contracting vehicles, compliance requirements, channel and reseller motions, and complex licensing or renewal structures is preferred • Ability to travel for trainings, team offsites, customer meetings, and similar events

🏖️ Avantages

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support