District Manager, OnStar & Loyalty

🕒 il y a 11 jours

🏈 Alabama – Distant

🏈 Alabama – Remote

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

👔 Manager

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 20%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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General Motors

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1908

🚘 Automobile

🏭 Fabrication

🚗 Transport

💰 €500 000 000 Grant en 2024-07

Automotive • Manufacturing • Transport

General Motors est une multinationale de premier plan dans l'industrie automobile, engagée dans la création d'un avenir sans accidents, sans émissions et sans congestion. Avec des opérations et des installations dans le monde entier, GM se concentre sur l'innovation dans divers domaines, notamment l'ingénierie, la fabrication et les technologies de l'information. L'entreprise met l'accent sur la diversité, l'inclusion et le développement de technologies durables pour façonner l'avenir de la mobilité.

Description

• Serve as the primary field representative and advocate for OnStar, GM connected services, loyalty offerings, and subscription products across assigned dealerships • Build trusted relationships with dealer principals, general managers, sales leaders, and service leaders • Act as liaison between OnStar, GM vehicle brands, and assigned dealerships • Coach dealership teams to drive adoption, customer engagement, loyalty, and profitability • Serve as subject matter expert for My GM Rewards and GM Rewards Credit Cards • Conduct monthly and quarterly performance reviews and create dealer action plans • Monitor Dealer, District, Zone, and Region performance against goals • Design and deliver live in-dealership and virtual training sessions • Train teams on OnStar, GM Rewards, connected vehicle technologies, customer onboarding, and delivery experiences • Troubleshoot OnStar, GM mobile app, and internal platform issues • Ensure customers complete technology setup, enrollment, and ongoing engagement • Collaborate with Vehicle Sales, Service & Marketing, Fleet and Commercial Sales, OnStar Digital Services, and Loyalty teams • Support product and feature launches and align GM and dealer marketing and messaging • Resolve dealer and customer satisfaction issues • Provide field feedback to improve programs, tools, and processes • Travel frequently to dealerships within the assigned territory, up to 90%

🎯 Exigences

• 2+ years of sales, customer service, or related experience • Bachelor's degree or equivalent experience • Strong communication and presentation skills • Ability to support business needs across assigned time zones, including occasional weekends and holidays • Proficiency with Google Workspace and/or Microsoft Office applications • Ability to utilize and troubleshoot technology platforms, mobile applications, and subscription-based services • Excellent written and verbal communication skills with strong attention to detail • Ability to travel up to 90% within the assigned territory • Valid driver's license and ability to legally operate a motor vehicle • Must currently reside within the territory or be willing to relocate to Alabama or an approved surrounding area within 60 days of the start date • Must live in an approved city within the assigned territory or relocate by the timeline provided at offer • Must be able to travel at least 50% on a frequent basis • Must complete a Motor Vehicle Report review • Must not require GM immigration-related sponsorship now or in the future • Preferred: Experience supporting automotive dealerships, OEMs, or related retail operations • Preferred: Strong prioritization, time management, and organizational skills • Preferred: Demonstrated learning agility and continuous improvement mindset • Preferred: Self-motivated with a proven track record of delivering results • Preferred: Ability to thrive in a fast-paced, evolving environment • Preferred: Adaptable, innovative, and comfortable leading through change • Preferred: Strong analytical and problem-solving skills with a data-driven approach

🏖️ Avantages

• GM benefits supporting employee well-being at work and home • Total Rewards resources • Inclusive workplace and belonging culture • Reasonable accommodations for applicants with disabilities