National Account Manager

Emploi pas sur LinkedIn

🕒 il y a 7 jours

🤠 Texas – Distant

info

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Allied Solutions

Allied Solutions

1 - 10 employés

Fondée en 2020

📋 Conformité

⚡ Énergie

🤝 B2B

Compliance • Energy • B2B

Allied Solutions est une société de conseil qui aide les opérateurs de pipelines à se conformer aux réglementations de la PHMSA et des États, à gérer les programmes d'intégrité des pipelines et à prendre en charge la gestion des données et des SIG. Nous préparons nos clients aux audits fédéraux et étatiques, créons des plans de conformité personnalisés et fournissons des revues tierces pour réduire les amendes, économiser sur les opérations et simplifier la préparation des audits. L'entreprise met l'accent sur une documentation pratique, facile à utiliser, et revendique une expérience de soutien aux opérateurs depuis 2009.

Description

• Monitor key performance indicators across assigned national accounts and take action to improve service, financial, and operational outcomes • Oversee core program activities including tracking, notice activity, billing and file exchanges, premiums, refunds, claims, and recovery performance • Identify risks related to compliance, client experience, and program execution, and partner across teams to resolve issues quickly and effectively • Ensure programs operate within established KPIs, contractual expectations, and regulatory requirements • Support newly transitioned top-tier accounts during early production to stabilize performance and maximize profitability • Serve as the primary point of contact for escalations, service issues, and performance gaps across assigned accounts • Assess root causes, develop action plans, and drive remediation efforts to restore service levels and protect the client experience • Maintain a strong working knowledge of contracts, service level agreements, and program requirements to ensure obligations are met • Lead regular client touchpoints, including monthly, quarterly, and ad hoc business reviews, with clear agendas, follow-up actions, and documented outcomes • Build trusted relationships with client stakeholders and communicate proactively on performance, risks, opportunities, and service enhancements • Prepare and deliver polished client-facing presentations and business updates as needed

🎯 Exigences

• Bachelor’s degree or equivalent combination of education and experience preferred • 5–7 years of relevant experience in account management, client service, operations, or a related field preferred • Experience supporting or managing large, complex, or national accounts strongly preferred • Strong written, verbal, and presentation skills, with the ability to communicate effectively with clients and senior leaders • Demonstrated ability to manage multiple priorities, solve problems proactively, and drive results across cross-functional teams

🏖️ Avantages

• medical, dental and vision insurance coverage • 100% company-paid life and disability coverage • 401k options with company match • three weeks PTO by the end of the first year • career growth opportunities

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