Strategic National Account Manager

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Collette

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1918

🏨 Hôtellerie

📦 Logistique

✈️ Tourisme

Hospitality • Logistics • Travel

Collette est une entreprise de voyage de premier plan spécialisée dans la création de circuits guidés à travers les sept continents. Avec des décennies d'expérience, Collette propose une large sélection de styles de voyage, y compris des explorations en petits groupes et des expériences culturelles immersives, permettant aux voyageurs de découvrir des destinations emblématiques tout en se connectant à la culture locale. Leurs circuits sont conçus pour offrir une expérience sans souci, permettant aux voyageurs de se concentrer sur le plaisir de l'exploration.

Description

• Own and manage a portfolio of approximately 15–20 strategic national accounts. • Develop annual business plans and growth strategies for each assigned account. • Build and maintain relationships with executive leadership, agency management and stakeholders, and key influencers. • Conduct regular business reviews and performance discussions with strategic partners. • Identify opportunities to increase passenger production, advisor participation, and market share. • Deliver annual passenger growth targets across assigned accounts. • Drive growth in First Time Travelers (FTT), repeat guests, and emerging product categories. • Identify opportunities to expand Tauck’s presence within agency networks and advisor communities. • Leverage account analytics, performance data, and market trends to inform growth strategies. • Partner with assigned Business Development Managers to develop and execute advisor engagement, training, and activation strategies across assigned strategic accounts. • Lead advisor acquisition initiatives, educational programs and partner events designed to increase advisor knowledge, confidence, and sales performance. • Coach, educate, and guide travel advisors on Tauck's products, sales strategies, and best practices to help them grow their business and convert more bookings. • Increase advisor participation in Tauck training programs and ongoing educational opportunities to drive advisor activation and long-term engagement. • Ensure advisors have access to the tools, resources, marketing support, and business insights needed to successfully sell and advocate for Tauck. • Serve as the primary liaison between Tauck and strategic agency partners. • Negotiate participation in preferred supplier programs, marketing opportunities, and growth initiatives. • Collaborate with Sales Leadership on strategic partnership opportunities and contract discussions. • Identify and pursue new national partnership opportunities that support long-term growth objectives. • Collaborate with Trade Marketing, Groups Sales, Reservations, Operations, and Sales Operations teams to support partner success. • Advocate for partner needs internally and coordinate resources to address opportunities and challenges. • Share market intelligence, competitive insights, and partner feedback with leadership. • Support company initiatives related to advisor acquisition, product launches, and strategic growth priorities.

🎯 Exigences

• 10+ years of travel industry sales, account management, or business development experience. • Proven success managing strategic partnership relationships. • Demonstrated ability to grow passenger volume and account engagement. • Experience conducting executive-level business reviews and presentations. • Strong understanding of the travel advisor distribution channel. • Familiarity with partner marketing strategies, including the ability to evaluate performance, analyze results, and measure return on investment to inform future initiatives. • Willingness and ability to travel extensively.