Manager, Product Management – Content Management Systems

🕒 il y a 19 jours

🇺🇸 États-Unis – Télétravail

💵 $128 000 - $178 000 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

✅ Responsable Produit

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Pourquoi ce score :

• Ouverte depuis 20 jours.
• Les offres de cette entreprise sont généralement pourvues en 42 jours.

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Granicus

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1999

🏛️ Gouvernement

☁️ SaaS

📋 Conformité

Government • SaaS • Compliance

Granicus est une entreprise technologique axée sur le secteur public qui propose un Government Experience Cloud et une gamme de services numériques pour les agences locales, étatiques, fédérales, éducatives et des districts spéciaux. Ses produits incluent des plateformes d'engagement et de communication, des services et clouds opérationnels (pour les permis, licences, dossiers, demandes de services 311), la gestion des réunions et des agendas, des sites web/CMS, des outils de conformité, ainsi qu'un Agent AI dédié à l'Expérience Gouvernementale pour offrir un service en libre-service 24h/24 et 7j/7. Granicus aide les organisations du secteur public à moderniser la prestation de services, accroître l'engagement citoyen, automatiser les flux de travail et améliorer l'efficacité opérationnelle.

Description

• Own the product strategy, roadmap, and business outcomes for CMS products serving government and destination marketing markets • Define and drive AI-forward content management experiences for creating, organizing, governing, optimizing, personalizing, and publishing content • Develop deep understanding of government and destination customers, workflows, governance requirements, audience needs, and organizational constraints • Engage customers and prospects through discovery, advisory sessions, roadmap validation, usability research, and strategic account engagement • Prototype concepts, workflows, and experiences to test ideas, validate assumptions, and accelerate learning • Use product development and AI-assisted tools to explore solutions and partner with engineering and design on production-ready products • Balance current-product improvements, platform modernization, customer commitments, technical sustainability, and innovation • Partner with engineering, architecture, UX, data, and AI teams to deliver scalable, intuitive, reliable experiences • Establish platform strategy supporting government agencies and destination marketing organizations • Lead product discovery and prioritization using customer evidence, product data, market analysis, commercial opportunity, technical considerations, and company strategy • Own outcomes including adoption, engagement, satisfaction, retention, expansion, revenue growth, operational efficiency, and platform health • Identify packaging, pricing, bundling, upgrade, and cross-sell opportunities • Conduct market and competitive analysis across government technology, destination marketing technology, digital experience platforms, CMS solutions, and AI-enabled content tools • Partner with product marketing and go-to-market teams on positioning, launches, sales enablement, customer communications, and market readiness • Communicate strategy, roadmap decisions, tradeoffs, risks, and results to executive, customer, and cross-functional audiences • Drive alignment across Product, Engineering, Design, Sales, Marketing, Customer Success, Services, Finance, Legal, Security, and executive leadership • Lead, coach, and develop product managers and product owners • Establish ownership, expectations, goals, and decision-making frameworks • Conduct one-on-ones, provide performance feedback, and support direct reports’ professional development • Build a product culture grounded in customer discovery, prototyping, evidence-based decisions, accountability, experimentation, and measurable outcomes • Coach the team on responsible AI use in product discovery, prototyping, analysis, planning, documentation, and delivery • Own CMS portfolio vision, strategy, roadmap, investment plans, prototypes, requirements, business cases, success metrics, pricing and go-to-market recommendations, executive updates, and team development plans

🎯 Exigences

• Significant B2B SaaS or enterprise product management experience, ideally with CMS, digital experience, or website platforms • Strong customer orientation and a record of using direct customer engagement to shape product strategy • Hands-on experience prototyping products and features, including AI-assisted tools • Experience owning established products while building new products or leading modernization • Working knowledge of content workflows, governance, integrations, personalization, accessibility, and multichannel delivery • Experience delivering practical AI-enabled capabilities with attention to security, privacy, and responsible use • Strong technical fluency and ability to partner with engineering, design, and go-to-market teams • Excellent communication skills and judgment amid ambiguity and competing priorities • 8+ years of experience in product management, including people leadership • Demonstrated success owning product strategy and business outcomes for complex software products or portfolios in B2B SaaS or enterprise technology • Experience managing, coaching, and developing product managers or product owners • Significant customer-facing experience, including discovery, validation, advisory sessions, strategic account engagement, or market research • Demonstrated experience prototyping new concepts and bringing new products or major capabilities from discovery through launch and adoption • Experience working closely with go-to-market teams on positioning, commercialization, customer readiness, and sales enablement • Experience with CMS, digital experience platform, website, content workflow, or web-publishing products preferred • Experience serving government agencies, public-sector organizations, destination marketing organizations, or highly regulated or mission-driven customers preferred • Familiarity with accessibility, security, privacy, records management, governance, and public trust requirements preferred • Experience with generative AI, intelligent content workflows, semantic search, personalization, content optimization, or AI-assisted authoring preferred • Experience leading platform modernization, product consolidation, replatforming, or customer migration initiatives preferred • Experience with product-led growth, packaging, pricing, monetization, retention, and expansion strategies preferred • Experience working in a matrixed organization preferred • Responsible for preserving confidentiality, integrity, and availability of Granicus information assets • Responsible for ensuring employee and customer data privacy and completing required privacy training

🏖️ Avantages

• Flexible Time Off • Company-Wide Wellbeing Days • Work From Home Reimbursement • Multiple Health Plan Options, including a 100% employer-paid plan • Employer HSA Contributions • Fitness Reimbursement Program • On-Demand Mental Health Support, including Headspace and other wellness tools • Paid Parental Leave for birthing and non-birthing parents • Traditional & Roth 401(k) with a generous company match • Life & AD&D Insurance with 100% employer-paid coverage • Online Learning Platforms • Competitive Salary & Bonuses • Employee Resource Groups • Coffee with Mark sessions • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more

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