Engagement Manager, Consulting Services

Emploi pas sur LinkedIn

🕒 il y a 15 jours

🍂 Massachusetts – Distant

🍂 Massachusetts – Remote

💵 $70 000 - $85 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Grupo Oxford

Site WebLinkedInTous les Emplois

1001 - 5000 employés

🛍️ eCommerce

🛒 Commerce de détail

👥 B2C

eCommerce • Retail • B2C

Grupo Oxford est un détaillant en ligne brésilien exploitant une boutique e-commerce qui vend des produits de consommation et met en avant les meilleures ventes ainsi que les nouveautés. L'entreprise propose des ventes et des incitations telles que 10 % de réduction pour les paiements par Pix, 10 % de cashback sur les achats, livraison gratuite pour les commandes de plus de 299 R$ (sauf pour les régions du Nord et du Nord-Est), et une garantie d'achat offrant un remplacement en cas de casse ou de défaut. Son site web met l'accent sur les promotions, les remises de paiement et les politiques d'assurance client ciblant les consommateurs directs.

Description

• Manage day-to-day engagement delivery, including the resolution of any matters that arise and related communications with clients and Solution Executive • Manage clients’ expectations and related communications, usually in conjunction with Solution Executive • Provide detailed tracking of Tasks and Deliverables • Ensure quality and timeliness of Deliverables • Prepare estimates at completion and monitor/resolve any budget overruns/shortfalls • Provide status reports of work on all active engagements • Manage scope and financials for engagements and assist in keeping the engagement on track for time, budget, and deliverables • Monitor engagements, ensuring scope and contract compliance • Manage quality of Delivery and communicate to client, Solution Executive and Account Management and Recruiting teams if issues arise • Identify new Client Managers and opportunities within the accounts you are currently managing engagements • Develop new business with new and existing accounts • Estimate and scope new project opportunities in support of Oxford sales professionals • Preparation of estimates and budgets for new engagements • Support existing Oxford sales team members to position, propose, sell and close new services business • Develop and maintain client manager-level relationships • Manage assigned specific focus areas to support the foundation of the business in support of Oxford’s sales teams

🎯 Exigences

• Bachelor’s Degree in Business, Computer Science or Information Systems; MBA preferred • 5+ years of consulting experience • 5+ years industry-specific experience for designated industry focus area • Big 5 consulting experience (or similar) at Manager or Senior Manager level • Experience managing, setting priorities, solving complex problems and selling in a consultative role • Ability to lead and mentor IT Staffing Sales Directors and Local Account Managers • Performance Manager experience with at least two (2) professionals concurrently • Successfully managed engagement teams comprised of at least five (5) professionals per engagement • Excellent verbal and written communications skills is a must • Good organization skills • Proven knowledge of MS Office products; advanced Excel & PowerPoint • Knowledge of Project Management principles, methodologies, and alternative delivery approaches, such as Agile • Experience with onboarding/off-boarding associates/consultants with clients • Experience with project/program portfolio management, tracking and collaboration tools such as: Clarity, HP PPM, PlanView, SharePoint, OWB, MS Project, Jira, TFS, etc. • Great customer relationship management focus • Results oriented with a high sense of urgency to meet client requirements • Experience with resources planning, budgeting and forecasting • Ability to maintain regular attendance and work all hours necessary or required

🏖️ Avantages

• Holiday pay • Paid time off • Medical, dental, vision, life and disability benefit plans • Flexible spending accounts • Health savings accounts • Employee tuition reimbursement • Student debt assistance • 401(k) Retirement Savings Plan