Associate IT Operations Engineer

🕒 il y a 9 jours

🏄 California, Connecticut, +12 états de plus – Distant

🏄 California – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote ⚔️ Virginia – Remote

💵 $65 000 - $75 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

⚙️ Opérations

🚫👨‍🎓 Aucun diplôme requis

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Green Thumb Industries (GTI)

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2014

🏥 Santé

🍽️ Alimentation et boissons

🏭 Fabrication

Healthcare • Food & Beverage • Manufacturing

Green Thumb Industries (GTI) est une entreprise dédiée à l'amélioration du bien-être grâce au pouvoir du cannabis. Fondée en 2014, GTI investit dans les personnes, les marques et l'expérience de vente au détail pour promouvoir des produits de cannabis sûrs et de qualité visant à améliorer la santé, le bonheur et le confort. Avec un accent sur l'impact social, la société s'efforce de créer un changement positif dans les communautés grâce à son programme "Growing for Good", qui met l'accent sur la justice réparatrice, l'inclusion, la gestion environnementale et l'engagement communautaire. GTI s'engage à façonner une culture du cannabis plus inclusive et est reconnue pour ses marques réputées telles que RYTHM et incredibles.

Description

• Troubleshoot, install, and maintain devices such as PCs, laptops, retail Point of Sale (PoS) technology, VoIP phones, and other end-user systems. • Assist in managing Dell and Nutanix servers, Windows Server 2016/2019, network equipment, manufacturing IoT devices, ISP circuits, and interconnectivity technologies. • Monitor and respond to issues via our helpdesk ticketing system. • Proactively and reactively address alerts from our system monitoring platform. • Participate in after-hours, weekend, and holiday on-call support rotations. • Additional responsibilities as assigned by manager, including support for overall information systems planning, implementation, and administration in various IT functional areas.

🎯 Exigences

• Ability to travel up to 40% • High School Diploma or equivalent required; Associate’s or Bachelor’s degree in Information Technology or related field preferred. • Up to two years of experience and/or training in IT support or related fields. • Understanding of IT hardware and software systems, including end-user devices (PCs, laptops, iPads, PoS systems) and infrastructure components (servers, networking equipment, and Windows Server environments). • Familiarity with basic network troubleshooting (Ethernet, fiber optics) and system monitoring tools is a plus. • Ability to troubleshoot and resolve technical issues related to hardware and software systems. • Strong communication and interpersonal skills to interact with internal customers and team members. • Flexibility to participate in on-call rotations, handle physical tasks, and travel as needed. • Ability to pass state cannabis licensing requirements, including federal background checks. • Ability to perform tasks that may involve lifting (up to 50 pounds), walking, climbing stairs/ladders, and equipment setup (boxing/unboxing).

🏖️ Avantages

• The pay range is competitive and based on experience, qualifications, and/or location of the role. • Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.