Account Manager

🔥 il y a 6 heures

🥔 Idaho – Distant

infoinfo

💵 $70 000 - $85 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de ComPsych, pas via un site d'emploi

Repérée par Remote Rocketship il y a 6 heures

Toujours ouverte sur le site de ComPsych. Vérifiée il y a 19 minutes.

Logo of ComPsych

ComPsych

1001 - 5000 employés

Fondée en 1984

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

ComPsych est un leader des programmes d'assistance aux employés (EAP), offrant des services de santé mentale et de bien-être aux employés et à leurs familles. L'entreprise se concentre sur l'amélioration de la productivité au travail en fournissant des services de soutien qui aident les employés à gérer les défis personnels et professionnels. Les solutions de ComPsych comprennent le conseil, l'intervention en cas de crise et divers programmes de bien-être conçus pour améliorer la satisfaction générale et la performance des employés.

Description

• Manage overall customer satisfaction and profitability of assigned customers • Demonstrate thorough understanding of customers' business, human capital, and benefits concerns • Position ComPsych's value proposition with beneficial solutions to meet customer needs • Retain and grow book of business by meeting customer satisfaction ratings and identifying upsell opportunities • Implement and manage effective delivery of customer programs, including communication strategies, customer training, issue resolution, and utilization reporting • Establish and build strong working relationships with ComPsych business leaders and team members • Travel as necessary to meet new and existing customers and attend Annual Kick-Off • Perform other duties as assigned

🎯 Exigences

• BS/BA required • Account management experience required • Experience in insurance, benefits, healthcare, or human resources-related services is a plus • Proven track record of successfully selling additional service lines to current customers • Stable work history required • Computer literacy in Microsoft Office Suite required • Self-starter able to multi-task and work autonomously • Excellent organizational and project management skills • Effective interpersonal and communication skills • Ability to travel up to 25% of the time • Consistent and reliable high-speed internet and distraction-free workspace required • Ability to be present on camera during work-related trainings, meetings, and/or events • Must be able to sit or stand at a desk for prolonged periods while working on a computer

🏖️ Avantages

• Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise • Remote work schedule • Opportunity to collaborate with internal partners and business leaders • Annual Kick-Off participation

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