AI Business Architect – Sales Operations

🕒 il y a 15 jours

🇺🇸 États-Unis – Télétravail

💵 $156 000 - $234 000 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

💸 Ingénieur technico-commercial

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 1%

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Guidewire Software

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2001

🛡️ Assurance

💰 €750 000 Series C en 2008-03

Software • Insurance • Cloud Computing

Guidewire Software est un fournisseur leader de solutions technologiques pour les organisations d'assurance de biens et de responsabilités (IARD). L'entreprise propose une suite complète d'applications conçues pour simplifier les processus d'assurance de base tels que la gestion des polices, la gestion des sinistres, la facturation et l'analyse. Grâce à sa plateforme basée sur le cloud, Guidewire permet aux assureurs de moderniser leurs opérations, d'améliorer l'engagement client et de stimuler la croissance de leur activité.

Description

• Define and execute the AI strategy and roadmap for Sales Operations • Identify and prioritize opportunities for AI, automation, and agentic workflows based on business value, feasibility, and risk • Redesign sales processes to eliminate manual work, unnecessary handoffs, and operational inefficiencies • Establish an AI-first operating model, including human-in-the-loop processes, agent autonomy, governance, and adoption • Define success metrics tied to seller productivity, forecast accuracy, pipeline health, efficiency, and business impact • Architect AI-powered solutions across CRM, sales, revenue, data, and enterprise platforms • Design AI agents, RAG solutions, knowledge architectures, and intelligent workflows integrating with existing systems • Partner with Engineering and IT on APIs, data pipelines, integrations, security, scalability, and technical architecture • Evaluate build-vs-buy decisions across enterprise AI platforms and custom solutions • Establish standards for AI evaluation, observability, data access, versioning, and responsible AI • Develop a deep understanding of Sales Operations processes, CRM architecture, and supporting GTM systems • Map workflows, data dependencies, integrations, and system ownership to identify AI-driven improvement opportunities • Partner with Sales Operations and Business Technology teams to improve data quality and accessibility for AI applications • Ensure AI solutions align with enterprise architecture, security, compliance, and data governance requirements • Drive adoption of AI across Sales Operations and embed AI into everyday workflows • Build AI capabilities within business teams through practical, hands-on enablement • Develop repeatable architecture and governance patterns to scale successful solutions across the enterprise • Serve as a strategic advisor to Sales and executive leadership on AI opportunities and technology decisions • Collaborate with Sales, Sales Operations, IT, Data, Engineering, and executive leadership

🎯 Exigences

• 8–12+ years of experience in Sales Operations, Revenue Operations, Business Architecture, Strategy & Operations, Business Transformation, or Enterprise Architecture • Strong understanding of Sales Operations, CRM/GTM systems, pipeline management, forecasting, sales planning, and seller productivity • Demonstrated experience designing and implementing business transformation and operating models • Strong practical knowledge of Generative AI, LLMs, AI agents, RAG, and AI-enabled workflow automation • Experience integrating AI solutions with enterprise systems and proprietary business data • Ability to understand and translate complex business processes into scalable technical solutions • Strong systems-thinking skills, including data flows, integrations, dependencies, and downstream impacts • Experience evaluating enterprise AI platforms versus custom solutions • Excellent executive communication and cross-functional stakeholder management skills • Ability to bridge Sales, Operations, IT, Data, and Engineering and drive decisions through influence • Generative AI / LLM application architecture • AI agents and agentic workflows • RAG and enterprise knowledge architectures • CRM and enterprise system integration • APIs and data pipelines • AI evaluation and observability • Data governance, RBAC, and PII protection • Responsible AI and AI governance • Enterprise AI platforms and build-vs-buy evaluation • Preferred: Experience with Salesforce or comparable enterprise CRM platforms • Preferred: Hands-on experience with Claude, OpenAI, or comparable LLM platforms • Preferred: Experience with MCP, tool use, agent orchestration, or multi-agent architectures • Preferred: Enterprise AI, business architecture, or cloud architecture certification • All offers are contingent upon passing a criminal history and other background checks where applicable

🏖️ Avantages

• Health insurance • Dental insurance • Vision insurance • Paid time off • Company sponsored retirement plan • Some roles may be eligible for the annual company bonus plan • Some roles may be eligible for commissions • Some roles may be eligible for long term incentive awards • Disability accommodations during the hiring process • Appeals process for denied accommodations or non-selection decisions