Lead Solutions Engineer

🕒 il y a 1 mois

🐊 Florida – Distant

infoinfo

⏰ Temps Plein

🟠 Senior

💻 Ingénieur Solutions

👻 Score fantôme 22%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of haku

haku

51 - 200 employés

Fondée en 2013

🤝 B2B

📣 Marketing

💰 Venture Round - haku en 2018-03

B2B • Marketing

haku est une entreprise ou un produit axé sur le design web et l'interface utilisateur front-end. Le contenu fourni est une feuille de style CSS et des styles de composants UI (boutons, navigation, accordéons/FAQ, formulaires, masques d'image, utilitaires réactifs, styles de sélection, règles d'image parallaxe) qui indiquent que haku fournit des modèles web, un système de design ou une implémentation front-end pour des sites web marketing — probablement conçus pour être utilisés sur Webflow ou des plateformes similaires. Les styles mettent l'accent sur l'accessibilité (états de focus), le comportement réactif, les composants interactifs et le soin visuel des pages marketing.

Description

• Lead Strategic Product Evaluations • Partner with Account Executives throughout the sales cycle to help prospects understand how haku can solve their business challenges. • You'll lead discovery-driven demonstrations, technical discussions, workshops, and executive presentations that connect platform capabilities to business outcomes. • Own Enterprise Demonstration Strategy • Develop compelling demonstration experiences that showcase haku's value across multiple buyer personas and use cases. • You'll continuously refine demo environments, storytelling, and presentation strategies to improve buyer engagement and win rates. • Coach and Develop Solutions Engineers • Serve as a mentor and leader for Solutions Engineers across the organization. • You'll help establish best practices, improve demo quality, provide coaching, and contribute to the long-term development of the Solutions Engineering function. • Be the Voice of the Customer • Work closely with prospects, customers, Customer Experience, and Sales to identify recurring trends, product gaps, and opportunities. • You'll help ensure customer feedback is effectively communicated to Product leadership and incorporated into future planning. • Product & Go-to-Market Partnership • Partner closely with Product Management and Product Marketing to ensure customer insights are reflected in product strategy, positioning, messaging, and go-to-market execution. • Support launch readiness for new features and functionality by helping develop demonstrations, enablement materials, training content, and customer-facing assets. • Contribute to competitive intelligence efforts by gathering market feedback and identifying trends that impact customer buying decisions. • Serve as a key voice of the customer, ensuring feedback from prospects, customers, Sales, and Customer Experience teams is shared effectively across the organization. • Drive Product Readiness and Enablement • Stay deeply connected to product development and upcoming releases. • Help ensure Sales and Customer Experience teams are educated on new functionality, positioning, competitive differentiation, and best practices. • Support Strategic Deals • Act as a trusted advisor throughout complex buying cycles. • Help navigate technical evaluations, solution design conversations, stakeholder alignment, and executive-level discussions that ultimately help haku win new business. • Help Build the Future of the Function • We're growing quickly, and this role will play an important part in defining how Solutions Engineering operates at haku. • You'll have the opportunity to influence processes, tools, documentation, onboarding, and the overall evolution of the team.

🎯 Exigences

• 5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Consultant, Product Specialist, or similar pre-sales role within a SaaS organization • Experience supporting enterprise and complex mid-market software sales cycles with multiple stakeholders and decision makers • Proven ability to lead product demonstrations, workshops, discovery sessions, technical evaluations, and executive presentations • Experience partnering closely with Account Executives to develop deal strategy and advance opportunities through the sales process • Strong business acumen with the ability to align technical solutions to customer objectives and business outcomes • Exceptional communication, presentation, and stakeholder management skills • Experience mentoring, coaching, or leading other Solutions Engineers, Product Specialists, or pre-sales professionals • Strong organizational skills with the ability to manage multiple priorities in a fast-paced, high-growth environment • Self-starter with a high degree of intellectual curiosity and a desire to continuously learn and improve • Preferred Qualifications: • Experience collaborating with Product Management and Product Marketing teams on product launches, positioning, customer feedback programs, or sales enablement initiatives • Experience creating or contributing to demo assets, competitive intelligence, product training, enablement content, or customer-facing educational materials • Ability to translate customer feedback, market trends, and competitive insights into actionable recommendations for Product, Marketing, and GTM teams • Experience with CRM platforms, ecommerce solutions, fundraising technology, payment processing, event management software, or marketing automation platforms • Experience working with nonprofit organizations, fundraising programs, endurance events, or mass participation event technology

🏖️ Avantages

• Flexible PTO + paid holidays • Top-quality benefits package (Health, Dental, Vision, STD, LTD, and Life Insurance) • 401k with employer matching (after 90 days) • Hybrid or Remote work model • Parental Leave: paid parental leave for birthing and non-birthing parents (after 1 year) • Professional Development Reimbursement (after 6 months) • Monthly credit towards wellness activities (gym, meal plans, mental health costs) • Free access to wellness subscriptions, mental health and financial planning platforms • Discounted rates for pet insurance and voluntary life insurance and exclusive employee discounts through Perkspot • Company-paid parking in the heart of Brickell • State-of-the-art Apple computer and accessories • Wellness activities, happy hours, and company-wide fun events • Top-of-the-line office facilities, including an on-site gym and wellness center, fully stocked kitchen, and more

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