Learning and Development Facilitator

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Harbor

Site WebLinkedInTous les Emplois

501 - 1000 employés

⚖️ Juridique

📣 Marketing

💼 Conseil

Legal • Marketing • Consulting

Harbor est une équipe mondiale intégrée composée de 800 experts de l'industrie travaillant dans les domaines de la stratégie, de la technologie juridique, des opérations et de l'intelligence, dédiée à aider les cabinets d'avocats de premier plan, les entreprises et leurs départements juridiques à atteindre des résultats révolutionnaires. L'entreprise améliore le développement commercial des cabinets d'avocats grâce à une technologie de marketing innovante et des solutions de gestion de la qualité des données, suite à leur récente acquisition de CLIENTSFirst Consulting.

Description

• Serve as an instructional facilitator by delivering distance learning and in-person courses that support the implementation of new technologies by helping with the “how” aspect of adult learning. • Develop or oversee the creation of instructional outlines, quick reference materials, and manuals. • Familiarize new hires at TaaS client organizations with the current technology and processes required to be a successful employee within the organization. • Use reflection of practice as a form of problem solving to resolve issues, increase awareness of the needs of the adult learner, understand the learning process, and generate opportunities for program engagement. • Assist end users in retaining what they learn through practice and leading training initiatives focused on ongoing skill improvement. • Collaborate with a client’s internal team in supporting lawyers and staff in using the curriculum offered to analyze their strengths and target areas for improvement. • Remain well-informed of new trends and tools in distance learning and technology. • Take initiative and pursue her/his own learning that focuses on law firm technology. • Serve as a catalyst for change, modeling and facilitating continuous improvement in the use of technology and processes by challenging the status quo, asking questions, and facilitating difficult conversations helping to shape the culture of the company.

🎯 Exigences

• Ability to present complex information to a variety of audiences. • Sound decision making and organizational skills. • A strong attention to detail and quality control. • Administrative skills to manage training programs. • Outgoing and Enthusiastic. • Adapts well to frequent change. • Strong communication skills, both verbal and written, and excellent interpersonal skills. • Knowledge of Microsoft Windows and current versions of Microsoft Office.

🏖️ Avantages

• Health insurance • Professional development • Flexible working arrangements